General Manager - Battersea

Wright Brothers; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading seafood specialist in London is seeking a General Manager to oversee restaurant operations. The role involves leading a passionate team, managing all aspects of the people function, and ensuring a high-quality guest experience. Candidates should have 3-4 years of GM experience in a high-volume environment and a proven track record of operational strategy execution. Join a welcoming and passionate team dedicated to providing premier seafood experiences.

Benefits

Staff meals on shift

Discounted food and drinks

Hastee pay

Opportunities to develop with personal qualifications

Refer a friend bonus scheme

Supplier trips

Discounted wine

Social events

Qualifications

• 3-4 years of experience in a General Manager role within a high-volume, premium casual environment.
• Proven track record of planning and executing operational and people strategies.

Responsibilities

• Lead and inspire the team for a memorable guest experience.
• Manage recruitment, training, development, and performance.
• Drive sales and control costs while being accountable for financial performance.
• Maintain compliance and follow operational procedures.

Skills

Team Leadership

Financial Management

Problem Solving

People Development

Job description

Overview

“Great Seafood and Good Times”
We are a family-owned seafood specialist, sourcing premium sustainable seafood for over 20 years. Our story began with our co-founders Ben and Robin becoming oyster merchants. This has developed into the UK’s leading seafood supplier, Wright Brothers wholesale, supplying over 500 restaurants across the UK. Most recently we have launched our online fishmonger, Wright Brothers at Home, supplying that same quality seafood direct to your door nationwide. We are proud to have three London restaurants of our own located in the iconic neighbourhoods of Battersea Power Station, Borough Market and South Kensington.

Battersea Power Station is our largest restaurant and we are looking for a new GM to steer the ship. As general manager, you will work closely with the restaurant support team to manage the restaurant operationally whilst being a positive role model to lead our passionate restaurant team in delivering the best seafood experience to our guests.

Responsibilities

• All things people – lead, inspire and support your team to deliver memorable experience for all our guests.
• Manage all aspects of the people function in relation to recruitment, training, development, and performance.
• Encourage a culture of continual learning - as a team we are always developing our knowledge to provide our guests with the ultimate experience, this can range from seasonal changes, the history of our ports and day boats or even the viniculture and provenance behind our drinks menus.
• Drive sale, control costs and have full accountability for the financial performance of the site.
• Maintain high standards of compliance, follow all reporting and operational procedures.

Who You Will Be

• A natural leader – encourage positivity, think inclusively, and nurture a culture of teamwork and respect.
• 3 – 4 years’ experience in a GM role within a high volume, premium casual environment.
• We believe people perform at their best when they have autonomy and are empowered to make their own decisions. Proven track record of planning and successfully executing operational and people strategies is therefore essential.

In a nutshell we are – welcoming, positive, humble, hardworking, caring, passionate – if this is you too, we’d love to have you on board.

Benefits

• Staff meals on shift and unlimited coffee.
• Discounted food and drinks when dining in any of our restaurants.
• Hastee pay – wage advances for when life gets in the way.
• Opportunities to develop yourself with personal qualifications such as WSET 1,2,3.
• Refer a friend bonus scheme
• Supplier trips
• Discounted wine
• A party or two…