General Manager

RBH; Maidenhead; On-site; GBP 40,000 - 50,000; Full time

Job summary

A leading hotel management company in England seeks a General Manager for The Olde Bell in Hurley. This role requires a leader who can balance strategic thinking with hands-on operations across a busy restaurant, events, and inn accommodations. Key responsibilities include driving profitability, ensuring guest satisfaction, and maintaining operational standards. Candidates must demonstrate proven leadership and strong commercial awareness, alongside expertise in event management and F&B operations. This position offers a unique opportunity to shape the future of a historic inn with growth potential.

Benefits

Enhanced holiday entitlement

Healthcare options

Annual KPI-driven bonus

Discounted stays and food and beverage offers

Career development opportunities

Qualifications

• Proven leadership experience as a General Manager or senior operations leader.
• Strong commercial awareness with the ability to balance strategic planning and day-to-day decision-making.
• Experience in event and food and beverage operations.

Responsibilities

• Take full accountability for the inn's performance across rooms, events, and food and beverage.
• Lead and motivate a team across multiple departments.
• Oversee delivery of weddings and corporate functions with excellence.
• Partner with commercial teams to drive growth.
• Maintain operational standards and ensure efficiency.
• Champion guest satisfaction and personalize interactions.
• Build relationships with the hotel’s owners and community.
• Identify opportunities for innovation and sustainability.

Skills

Leadership

Commercial awareness

Event management

Strong communication

Problem-solving

Job description

JOIN US

RBH Hospitality Management is one of the UK’s leading hotel management companies, operating a diverse collection of branded and independent hotels across the country. We are passionate about great hospitality, empowering our teams, and giving talented people the autonomy to make a difference.

We are now looking for an experienced General Manager to lead The Olde Bell in Hurley, a property with history, charm, and a thriving reputation for events, dining, and country stays.

About The Olde Bell, Hurley

Set in the peaceful riverside village of Hurley, The Olde Bell is one of England’s oldest coaching inns with a heritage dating back to 1135. Today, it is a destination that blends centuries of tradition with contemporary hospitality.

Behind its timber beams and open fires lies a vibrant operation with a loyal local following and a busy event calendar. The inn features a popular restaurant and bar, 48 individually designed bedrooms spread across several historic buildings, and beautifully kept gardens that host everything from weddings and celebrations to corporate retreats.

The Olde Bell is where history meets modern hospitality, a place where guests come for a weekend escape, a special occasion, or a memorable dining experience, and leave already planning their next visit.

The Role

We are looking for a General Manager who can balance strategic thinking with hands‑on leadership. Someone who is commercially sharp and thrives in the heart of daily operations.

This is a dynamic role leading a multi‑revenue business that combines a busy restaurant and bar, high‑volume events, and boutique accommodation. You will take full ownership of the inn’s performance, leading the business with confidence and creativity while ensuring that every guest experience reflects the quality and character The Olde Bell is known for.

Your leadership will set the tone, inspiring a team who are proud of where they work and passionate about the service they deliver.

You Will

• Take full accountability for the inn’s performance, driving profitability across rooms, events, and food and beverage operations.
• Lead and motivate a talented team across multiple departments, fostering a culture of empowerment, engagement, and warmth.
• Oversee seamless delivery of weddings, private events, and corporate functions, ensuring excellence from enquiry to execution.
• Partner with the RBH commercial and marketing teams to drive growth through creative sales initiatives and local engagement.
• Maintain exceptional operational standards, ensuring every area of the property runs efficiently and with attention to detail.
• Champion guest satisfaction, ensuring every interaction feels personal, authentic, and memorable.
• Build strong, collaborative relationships with the hotel’s owners, the local community, and key business partners.
• Identify new opportunities for innovation, sustainability, and long‑term business success.

What We Are Looking For

• Proven leadership experience as a General Manager or senior operations leader within a hotel, restaurant with rooms, or event‑led venue.
• Strong commercial awareness with the ability to balance strategic planning, forecasting, and day‑to‑day decision‑making.
• A hands‑on leader who thrives in a busy, guest‑focused environment and leads by example.
• Expertise in event and food and beverage operations with an understanding of how to balance quality with profitability.
• A confident communicator who can engage, influence, and inspire teams and stakeholders.
• A creative problem‑solver who embraces challenge and seeks continuous improvement.

Why This Role

The Olde Bell offers the best of both worlds, an independent, characterful operation supported by the strength and expertise of RBH Hospitality Management. You will have the freedom to shape the inn’s direction, develop its team, and take the business to the next stage of its journey.
It’s a rare opportunity to lead a property where heritage and hospitality come together, with strong foundations, a loyal guest base, and real potential for growth.

Why Join RBH

• Enhanced holiday entitlement, healthcare options, and life insurance.
• Annual KPI‑driven bonus.
• Excellent training and career development opportunities across our portfolio of more than 50 hotels.
• Discounted stays and food and beverage offers for you, your family, and friends.
• A people‑first culture that values individuality, wellbeing, and sustainability.

The Recruitment Process

At RBH, recruitment is a two‑way journey and an opportunity to connect with talented individuals and explore whether we are the right fit for each other. Our Talent Acquisition Manager may invite you for an initial Teams conversation to discuss your experience, style, and ambitions. If we are aligned, you will be invited to meet our senior team for a more in‑depth discussion about the role and your vision for The Olde Bell’s future.

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people‑first culture. If at any point throughout our process you require reasonable adjustments, please contact us.