General Manager

Kingston and Richmond NHS Foundation Trust; Kingston upon Thames; On-site; GBP 150,000 - 200,000; Full time

Job summary

A leading healthcare organization in the United Kingdom is seeking an experienced General Manager for their unplanned care division. The successful candidate will be responsible for managing high-performing departments, leading service improvement projects, and ensuring patient care standards are met. Candidates must have extensive operational management experience and demonstrate compassionate leadership. This role offers a significant opportunity within an 'outstanding' organization committed to delivering high-quality patient care.

Qualifications

• Extensive operational management experience ideally within an acute hospital setting.
• Knowledge of both inpatient, outpatient, and diagnostic services.
• Ability to demonstrate compassion and flexible leadership.

Responsibilities

• Lead overall management and leadership of the cluster.
• Ensure all standards of patient care are met and management of risks.
• Work with stakeholders for service redesign opportunities.

Skills

General management experience

Operational management experience

Leadership skills

Job description

Job Overview

Working closely with Clinical leaders and Matrons for the cluster and reporting directly to the Associate Director, you will be responsible for the financial, people and operational management of high performing departments as well as leading on various service improvement projects to support the achievement of the emergency standards. As one of three general management roles within the division, which also includes clinical support services and acute medicine, you will work closely as part of a committed and passionate multi-disciplinary team.

This is a significant opportunity for an experienced manager who wishes to extend their skills and knowledge within a high-profile leadership role in an 'outstanding' organisation committed to delivering high quality patient care.

To be successful in this role, candidates will be required to demonstrate extensive general and operational management experience ideally within an acute hospital setting and evidence knowledge of both inpatient, outpatient and diagnostic services - whilst displaying a flexible and compassionate approach to leadership., We are really pleased to be able to offer this secondment opportunity and are confident the successful post holder will really enjoy both the challenges and opportunities afforded by the work of the cluster.

Responsibilities

The General Manager for the Cluster is a high profile leadership role within the Trust.

The post holder will be responsible for overall management / leadership of the cluster, working closely with the Associate director and clinical leaders to deliver, develop and evaluate all services within their remit.

The General Manager will ensure that effective and efficient structures are in place to ensure that all standards of patient care are met and associated risk and governance matters are managed.

The post holder will support the Clinical Director in developing efficient and effective patient centred services, meeting key financial and operational performance targets, and putting in place effective processes for delivering national / local targets, reviewing the efficiency and effectiveness of services in terms of cost effectiveness and financial flows.

The post holder will work with internal and external stakeholders to identify and exploit opportunities for service redesign through the application of relevant service improvement techniques.

Deputise for the Associate Director as required and participate in the on call rota for the Trust.

Key Dates

Interviews for the post are tentatively scheduled for w/c 5th January.

Role Context

Kingston and Richmond NHS Foundation trust is seeking a dynamic, motivated and experienced senior manager to join the unplanned care division at Kingston Hospital NHS Foundation Trust as General Manager for cluster 2. While a review of the overarching structure for the organisation is being developed, some aspects of cluster 3 will fall into the remit of this role.

Trust Culture and Values

The Trust has defined its culture as one that is patient centred which puts safety first and where all staff take responsibility, are valued and value each other. To support this our five values are that we are all:

• Compassionate - We treat everyone with kindness, understanding and empathy
• Inclusive - We are respectful, fair and open, embracing everyone's unique contribution
• Collaborative - We work together across our teams and with our partners and are helpful, positive and supportive
• Inspiring - We strive for the best for patients, staff and partners and are always learning and improving
• Our training, policies, procedures, and practices are all intended to support behaviors in line with our values, and all staff are expected to uphold these by 'Living Our Values' every day.