General Manager

Mosaic Pub & Dining; Greater London; On-site; GBP 40,000 - 50,000; Full time

Job summary

A prominent hospitality group in Greater London is seeking a General Manager for The Running Horse pub and restaurant. The ideal candidate will lead the venue's reopening after refurbishment, leveraging an existing team to foster a vibrant atmosphere and drive sales. Key responsibilities include team development, operational leadership, and contributing to the venue's commercial strategy. This role offers a competitive salary and robust bonus structure, with opportunities for growth within a network of 25 other venues across the UK.

Benefits

Competitive salary

Bonus scheme based on performance

Opportunities for progression within the company

Qualifications

• Experience as a General Manager or strong Deputy in a similar setting.
• Demonstrated ability in leading hospitality teams.
• Knowledge of sales strategies and customer service standards.

Responsibilities

• Lead the reopening process for the venue post-refurbishment.
• Motivate and develop the existing team.
• Drive sales and monitor costs effectively.
• Set operational standards and foster a positive customer experience.

Skills

Hands-on management

Customer service excellence

Team development

Sales growth

Commercial mindset

Job description

A stone's throw from Aldgate East station, The Running Horse is a pub and restaurant with a lively atmosphere and an excellent range of craft beers.

Fresh look. Strong team. Ready for the next level.

We’re looking for a hands-on General Manager to lead a well-loved venue in Aldgate as it reopens following an exciting refurbishment. The foundations are already in place — a great existing team and loyal customers — but we’re now looking for the right GM to bring new energy, fresh ideas, and extra sparkle to help push sales and take the business forward.

You’ll be closely involved in the reopening phase, with real input into service style, standards, and commercial strategy, while putting your own stamp on how the venue operates day to day.

Who This Is For

This role is ideal for a GM (or a very strong Deputy ready to step up) who :

• Is hands‑on and floor‑focused
• Lives and breathes great hospitality, service, and standards
• Enjoys motivating and developing an existing team
• Has a strong commercial mindset and knows how to grow sales
• Wants autonomy and influence within an independent business

The Role

You’ll be trusted to :

• Lead the venue through its refurbishment relaunch
• Develop and elevate an already‑strong team
• Fine‑tune the offer and guest experience
• Drive sales while keeping a close eye on costs
• Set the tone, lead by example, and own the business

What You’ll Get

Competitive salary

• One of the best bonus schemes around — paid monthly and based on bottom‑line performance
• Real autonomy and input into how the business evolves
• A supportive, independent operation that values quality and people
• There is plenty of opportunity to progress or move within the company with 25 other pubs across the UK within the Mosaic umbrella.