General Manager

Hawksmoor Edinburgh; City of Edinburgh; On-site; GBP 200,000 +; Full time

Job summary

A leading hospitality group is seeking an exceptional General Manager for their Edinburgh restaurant. The role involves inspiring a high-performing team, overseeing operations, and ensuring a world-class guest experience. Responsibilities include managing P&L and implementing sustainability initiatives. Suitable candidates will have proven success in premium hospitality settings and a commitment to team development. Join a company recognized for its workplace culture and industry-leading benefits.

Benefits

Industry-leading pay package with bonus potential

Paid breaks and holidays

Free meals while working

Wellbeing budget

Access to training and qualifications

Qualifications

• Proven success as a General Manager in a premium, high-volume hospitality business.
• Strong track record of developing teams and delivering excellent P&L results.
• Confident and resilient leader thriving in a fast-paced environment.

Responsibilities

• Lead and inspire a high-performing team in the Edinburgh venue.
• Deliver an outstanding guest experience by modeling world-class service.
• Manage day-to-day operations with strong compliance and stock control.
• Drive sales and manage costs to maximize profitability.
• Integrate sustainability and community well-being into operations.

Skills

Leadership

Operational excellence

Commercial acumen

Team development

Customer experience

Job description

General Manager – Edinburgh

We’re looking for an exceptional General Manager to take the lead at our Edinburgh restaurant. As GM, you’ll be responsible for people, guest experience, operations, and financial results. You’ll set the tone for your team, inspire high performance, and make sure Hawksmoor standards are delivered every day. This is a role with real scope: you’ll be accountable for everything from building a high‑performing team, to owning the P&L, to ensuring every guest enjoys world‑class food, drink, and hospitality.

Work somewhere awesome

Since 2006, Hawksmoor has been the UK’s home of ethically sourced, grass‑fed beef, cooked simply over charcoal and paired with award‑winning wines and cocktails. We became a certified B Corp in 2022 and are the only restaurant group in the UK to feature in the Best Companies list for 14 consecutive years. Alongside raising over £1m for Action Against Hunger and being rated one of the most sustainable restaurant groups in the country, we’re proud to be known as one of the happiest places to work in hospitality.

In Edinburgh our restaurant is located just off St Andrew Square — housed in a striking, Grade A‑listed former National Bank of Scotland Banking Hall. The space honours its heritage with original features, whilst we bring our signature steak and seafood offer from the Scottish coast and grass‑fed cattle.

How You’ll Live Our Values

• Welcome Everyone – Build an inclusive culture where every guest feels looked after and every team member feels they belong.
• Work Hard & Be Nice to People – Lead with warmth, fairness, and resilience, inspiring your team to support each other and deliver their best.
• Hit Hawksmoor Standards – Drive excellence across food, drink, hospitality, and operations, ensuring we remain audit‑ready and industry‑leading.
• Keep Evolving – Develop future leaders, embrace change, and drive innovation in service, sustainability, and culture.

What You’ll Do

• Lead, inspire, and retain a high‑performing team across the Edinburgh venue — ensuring recruitment, induction, training, and succession planning are in place.
• Deliver an outstanding guest experience by being a visible leader on the floor and modelling world‑class service in a heritage setting.
• Oversee day‑to‑day operations across all departments with strong rota planning, compliance, and stock control.
• Own the P&L: drive sales, manage costs, and maximise EBITDA.
• Ensure Hawksmoor’s purpose agenda — sustainability, community, and wellbeing — is at the heart of the Edinburgh restaurant.

What We’re Looking For

• Proven success as a GM in a premium, high‑volume hospitality business.
• A strong track record of developing teams and delivering excellent P&L results.
• Commercial acumen and operational excellence with a people‑first approach.
• A confident, resilient leader who thrives in a fast‑paced, dynamic venue.

What’s In It for You

• Industry‑leading pay package with bonus potential
• Paid breaks, holiday (with tips), and pension scheme
• Free meals when you’re at work, plus 50% off food for you and your loved ones
• Two paid volunteering days each year
• A wellbeing budget to support your team
• Huge progression opportunities as we continue to grow
• Access to Wagestream to instantly access salary earned
• Investment in your development – from award‑winning training to formal qualifications
• Access to remote GP, physio, counselling services, legal advice, and more

We’re building a team that reflects the richness and diversity of the communities we serve. At Hawksmoor, we welcome everyone and believe in creating a workplace where individuality is celebrated, kindness is key, and high standards are met together. Whether you’re just starting out or looking to grow your career, we’re committed to supporting you every step of the way so you can thrive and be happy at work. If you're excited about this role but aren't sure if you meet every single requirement – please apply anyway. You might be just who we’re looking for.