General Manager

WSH Group; Bristol; On-site; GBP 150,000 - 200,000; Full time

Job summary

A leading hospitality company in Bristol is seeking a talented leader to manage a team of 38 employees across multiple establishments. This full-time role focuses on inspiring and developing your team to deliver exceptional standards. Candidates should have strong leadership skills and a passion for customer service, as well as experience in managing multiple client relationships. Join us to be part of a transformative hospitality experience.

Benefits

Career development opportunities

Inclusive workplace culture

Qualifications

• Dynamic forward-thinking approach to manage multiple client relationships.
• Experience in managing multiple outlets and delivering projects from conception.

Responsibilities

• Lead and inspire a team of 38 employees over a 5-day operation.
• Achieve business critical KPIs including Health and Safety and Financial governance.
• Build positive relationships with clients and key stakeholders.

Skills

Restaurant Experience

Hospitality Experience

Leadership Experience

Management Experience

Profit & Loss Management

Interviewing

Education

Driving License

Job description

The contract comprises of 3 restaurants 5 cafes vending fleet and hospitality. The location is spread over a 12 acre estate with circa 3000 employees. Part of a national group contract. The successful candidate will lead a team of 38 employees over a 5 day operations (M-F). Given the size of the estate some experience in logistics would be beneficial but not essential

• Lead inspire collaborate and support your direct reports to deliver consistently exceptional standards
• Build positive credible and collaborativerelationships & communication methods with clientsand other key stakeholders in the business
• Continually look to develop your team through mentoring training recognition and empowerment
• Create a culture of excellence with your team continually striving to push the boundaries of brilliance through natural caring service obsessive food standards and innovation
• Achieve business critical KPIs including Health and Safety Sustainability Financial and Governance

Qualifications

The successful candidate will be able to demonstrate a dynamic forward-thinking approach to be able to manage multiple client relationships provide visionary thinking and the ability to work through any stumbling blocks to deliver meaningful change. Experience in managing multiple outlets and delivering projects from conception is an advantage.

• Previous experience commensurate with role
• Driving License essential
• Have a contagiouspassion for food and customer service
• You draw satisfaction from managing training and supporting a team
• Financially astute you are very analytical and know how to create and maintain budgets and drive commercial performance
• Excellent delegation and influencing skills
• Ability to prioritise multiple projects in a fast-paced multi-faceted creative environment and able to work well under pressure
• Meticulous organisational abilities; high attention to detail
• Concise and effective verbal and written communication
• Ability to adapt to challenges and opportunities with a solution-oriented perspective
• Excellent strategic thinking and critical reasoning skills
• Works according to the BaxterStorey core values

Additional Information

For almost 20 years for every client in every location (whether thats an office stadium cathedral or university) we have created beautiful spaces exciting menus and friendly teams so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people means that we always strive to supercharge our teams careers. Better is a daily habit that sits deep within our DNA meaning learning will be front and centre of your experience working with us.

Join us and be part of the food revolution!

BaxterStorey Values

ALWAYS VISIONARY

We strive for better we never settle never compromise never follow. We lead the way blazing our own trail.

WHOLEHEARTEDLY POSITIVE

We are up-beat motivating and inspiring. Our love for what we do radiates through our food and is amplified by our people.

CREATIVELY COLLABORATIVE

We embrace our differences to push creativity and we work together to be better.

FOREVER CONSCIOUS

We work together as a team to lead by example protecting the planet and supporting local communities.

Interested Even if you dont meet all requirements wed like to hear from you. If you are motivated and hungry to learn we can work together to develop your potential.

We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages abilities gender identities sexual orientations races religions and socio-economic backgrounds.

BaxterStorey is committed to encouraging equity diversity and inclusion (ED& I) among our workforce and aim for our workforce to be truly representative of all sections of society and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to set the standard and to be recognised for having the most inclusive culture in hospitality.

Join us and bring your unique perspective to our team.

Remote Work : No

Employment Type : Full-time

Key Skills

Restaurant Experience,Hospitality Experience,Interviewing,Management Experience,Profit & Loss,Employment & Labor Law,Sanitation,Leadership Experience,P& L Management,Restaurant Management,Retail Management,Recruiting

Experience : years

Vacancy : 1