General Maintenance Employee (Fixed Term)

Gentoo Group Ltd; Sunderland; On-site; GBP 40,000 - 60,000; Full time

Job summary

A property maintenance company in Sunderland is seeking a General Maintenance Employee to support their team. The role involves various construction and maintenance tasks across the city, emphasizing excellent customer service and a commitment to safety. Candidates need a full UK driver’s licence and relevant experience in labouring. This position is on a 12-month fixed-term contract with training opportunities and a standard working week of 36 hours.

Benefits

Training and development opportunities

Flexible working hours

Qualifications

• Demonstrable experience in construction and maintenance labouring.
• Knowledge of Health & Safety regulations.
• Flexibility to meet role demands.

Responsibilities

• Provide excellent customer service.
• Complete construction and maintenance tasks.
• Assist trade colleagues with repairs.
• Remove rubbish and debris from properties.
• Conduct damp and mould treatments.
• Install loft insulation as needed.
• Drive and deliver materials when required.

Skills

Excellent customer service skills

Communication skills

Ability to work at height

Competence in IT systems

Education

Full UK driver’s licence

Job description

Overview

Join us and be part of a team that values excellence, collaboration, and making a real difference in the lives of our customers. We are delighted to invest further and expand our teams with a new opportunity for a (GME) General Maintenance Employee to join Gentoo’s Property Maintenance team, to work across the City of Sunderland. The position is offered on a 12 month fixed term contract basis. This new role highlights our dedication to growth and delivering exceptional service to our customers. You will play a key role working closely with a skilled maintenance team to effectively assist and support colleagues in the delivery of a repairs and maintenance service. Your work will directly contribute to keeping our customers safe and happy in their homes. If you’re passionate about making a difference, we’d love to hear from you.

Our customers are at the core of everything we do, and we are looking for individuals who take pride in delivering exceptional service. Strong communication skills with customers, colleagues, and wider teams are essential to delivering an exceptional service to every customer.

Working a standard 36-hour working week, with flexibility to accommodate occasional overtime as needed to support the business. We are also proud to offer training and development opportunities, empowering you to expand your expertise, enhance your performance, and achieve professional growth.

A full UK driver’s licence is required for this position.

The role is subject to a basic DBS paid for by Gentoo.

Key responsibilities

• Provide excellent customer service by fostering clear communication and a respectful attitude toward customers, colleagues, and stakeholders.
• Completion of general construction and maintenance labouring duties, including working at heights and in confined spaces.
• Assisting bricklaying, roofing and any trade colleagues with repairs including but not limited to, gutter unblocking, pointing & window mastics replacements
• Removal of all furniture/rubbish from domestic properties, sites, offices and estates, including dwelling areas, bin stores, outhouses, garages, loft areas and communal areas as required.
• Complete damp and mould treatments, mould wash downs & warmer wall applications.
• Installation of loft insulation for replacements and top ups.
• Removal of debris including damaged walls, spillages, floods etc
• Support team operations by driving, collecting, and delivering materials as required.

What we are looking for

• A full UK driver's license.
• Demonstrable experience in all areas of labouring including construction, maintenance and grounds maintenance works.
• Knowledge and understanding of relevant Health & Safety regulations.
• A flexible approach to meet the demands of the role.
• The ability to work at height and in external environments.
• Competence in the use of handheld IT systems.
• Openness for continual learning and developing skills in order to carry out duties and responsibilities.