Frontline Admin & Receptionist - Patient Care & Scheduling

NHS; Woking; On-site; GBP 20,000 - 25,000; Full time

Job summary

A local healthcare provider in Woking is seeking a professional Administrator/Receptionist to join their dedicated team. The role involves managing patient interactions, handling appointments, and supporting clinical staff. Ideal candidates will possess strong communication skills and demonstrate a commitment to confidentiality and patient care. This position plays a vital role in providing high-quality support to patients in a busy surgery.

Qualifications

• Must be the first point of contact for patients.
• Experience in a front-line role.
• Ability to handle queries and complaints.

Responsibilities

• Greet and assist patients and visitors.
• Manage appointments and patient records.
• Provide administrative support to the clinical team.

Skills

Friendly demeanor

Organized

Effective communication

Confidentiality

Education

GCSE A to C in English and maths

Tools

EMIS Web

Job description

A local healthcare provider in Woking is seeking a professional Administrator/Receptionist to join their dedicated team. The role involves managing patient interactions, handling appointments, and supporting clinical staff. Ideal candidates will possess strong communication skills and demonstrate a commitment to confidentiality and patient care. This position plays a vital role in providing high-quality support to patients in a busy surgery.