Front of House Team Leader

Stonegate Group; Horley; On-site; GBP 40,000 - 60,000; Full time

Job summary

A major hospitality operator in Horley is looking for an experienced Front of House Team Leader to lead a team and enhance guest experiences at their pub. The role includes motivating staff, maintaining operations, and fostering a welcoming atmosphere for guests. Applicants must be 18 or over due to alcohol sales. The position offers competitive perks, including discounts and flexible working arrangements, providing a great opportunity in a vibrant pub setting.

Benefits

Reward Card for 25% off food and drink

Stonegate Xtra Rewards portal

VIP entry to Pubs and Bars

Stonegate Hotel Discounts

Flexible working

Corporate Discounted Rates at gyms

Discounted Dental Insurance

Early access to earned wages

Award-winning development programmes

Qualifications

• Must be 18 or over as the role involves the sale of alcohol.
• Experience in hospitality preferred.
• Ability to foster a welcoming environment.

Responsibilities

• Lead and motivate the team to deliver excellent guest experiences.
• Maintain smooth operations.
• Ensure guests feel comfortable and valued.

Skills

Leadership

Motivation

Guest experience focus

Job description

Location - Foresters

Front of House Team Leader

About Us

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues,including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.

The Opportunity

We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Foresters.

Can you …

• Work alongside the management team to bring our shared vision to life.
• Help maintain smooth operations and consistency.
• Foster a warm and welcoming environment where guests feel comfortable and valued.

A little bit about us…

Each pub has its own story, character, and loyal locals, but they all share the same welcoming spirit. Whether it’s top‑norm sports screenings, quiz nights, or DJs keeping the party going, there’s always something happening. At most of our pubs, you’ll find proper pub grub – with big, juicy burgers and classic fish and chips being firm favourites. And when it comes to pouring a cracking pint, we’ve got it nailed. We serve up real value, a great atmosphere, and a pub experience that’s worth every penny. The Foresters in Horley is a traditional pub with a modern feel. Located near Gatwick Airport, this pub has a fantastic food menu and a great variety of drinks. We have indoor and outdoor screens, showing all the live sport for guests to enjoy. Food is served seven days a week in a welcoming, friendly atmosphere.

What's in it for you?

• Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
• Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
• VIP entry to our Pubs and Bars
• Stonegate Hotel Discounts
• Flexible working
• Corporate Discounted Rates at David Lloyd and PureGym
• Discounted Dental Insurance
• Stream – Early access to your earned wages
• Award winning development programmes

To be considered for the Front of House Team Leader position at Foresters you must be 18 or over as the roles involves the sale of alcohol.

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Foresters directly.