Front of House Team Leader

Stonegate Pub Company; Essex; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading hospitality operator in Essex is seeking an experienced Front of House Team Leader to inspire a team in delivering an exceptional guest experience. In this role, you will maintain operational standards while fostering a welcoming environment. Applicants must be 18 or over, with a passion for hospitality and strong leadership skills. Join us for a dynamic work environment with opportunities for growth and benefits.

Benefits

25% off food and drink

Online benefits portal discounts

VIP entry to pubs

Corporate discount rates

Early access to wages

Qualifications

• Must be 18 or over to comply with alcohol sale regulations.
• Experience in hospitality or related field preferred.
• Ability to motivate and lead a team effectively.

Responsibilities

• Lead and encourage the team to deliver exceptional guest experiences.
• Maintain smooth operations and consistency in service.
• Create a warm and welcoming atmosphere for guests.

Skills

Team leadership

Customer service

Communication

Passion for hospitality

Job description

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, with well-loved brands like Slug & Lettuce, Be At One, and Popworld. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.

The Opportunity

We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Alex.

Work alongside the management team to bring our shared vision to life.

Help maintain smooth operations and consistency.

Foster a warm and welcoming environment where guests feel comfortable and valued.

A little bit about us…

At Social Pub and Kitchen, we pride ourselves on being individually crafted and hero great experiences at any time of the day or night. We tailor to our diverse range of guests, and our teams create the perfect place to socialise with friends, whether that be for Bottomless Brunch, sport or to join us for a great night out. Each venue is different and has its own unique identity, and this is something we celebrate in our teams too. We need our team to engage confidently with our guests, have a passion for great beer, cocktails, and sport. If its live it’s on, and we are the place to watch it. We cater to everyone and have something on every night, from quizzes, karaoke, and rock club nights to live comedy shows! Our pub has two floors, a heated and covered beer garden decked with HD screens all around. We also offer amazing food and drink deals throughout the week, and guests can enjoy our rotating ales and crafts!

What's in it for you?

Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs

Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders

VIP entry to our Pubs and Bars

David Lloyd Corporate Discount Rates

Stream – Early access to your earned wages

To be considered for the Front of House Team Leader position at Alex you must be 18 or over as the roles involves the sale of alcohol.

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Alex directly.