Front of House Team Leader

Compass Group PLC; City of Westminster; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading food service company in the City of Westminster seeks dedicated staff to provide exceptional customer service. Responsibilities include advising customers on products, maintaining hygiene standards, and ensuring a safe work environment. Ideal candidates will have experience in high-demand settings and a positive attitude. Join us for competitive pay, great perks, and career growth opportunities.

Benefits

Career advancement opportunities

Competitive pay

Great perks

Qualifications

• Experience in high-demand customer care environments.
• Ability to handle peaks and troughs in service demands.

Responsibilities

• Advise customers on product choices.
• Handle cash transactions efficiently.
• Uphold food handling and hygiene standards.
• Ensure a safe and healthy work environment.

Skills

Good communication skills

Positive team player

Time management

Can-do attitude

Education

NVQ Level 2 or equivalent

Job description

Overview

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Responsibilities

• To acquire a good knowledge of all products in order to be able to advise individual customers on their product choice
• To demonstrate a can-do attitude towards individual customer requests and strive to exceed customer expectations
• Proudly representing the company and embodying our positive brand image
• Handling transactions with ease and operating the cash register efficiently
• Upholding the highest standards of Food Handling & Hygiene
• Ensuring a safe and healthy work environment by adhering to Health & Safety regulations
• To assist in the preparation of hospitality as required
• To clean all work areas during and after use and remove all waste to the appropriate area
• Bring a positive, can-do attitude to everything you do
• Good communication skills
• Excel as a supportive and collaborative team player
• Embrace the excitement of thriving under pressure
• Demonstrate impeccable time management and reliability
• Prioritise safety in every task you undertake

Desirable qualifications

• Experience of working in an environment where there are peaks and troughs in demand during service times
• Experience of working in environments involving high levels of customer care
• NVQ Level 2 or equivalent in relevant area

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!