Front of House Supervisor - Lead & Elevate Guest Experience

Loungers plc; East Hagbourne; On-site; GBP 25,000 - 30,000; Full time

Job summary

A thriving restaurant group in East Hagbourne is seeking a Supervisor to support the management team and ensure exceptional customer service. You will lead a dynamic team, drive performance, and maintain high standards in a bustling environment. Ideal candidates will have prior experience in hospitality and a passion for delivering exceptional customer experiences. This role offers competitive benefits and opportunities for growth within a fast-paced company.

Benefits

Tips shared equally across the team

Paid breaks

50% off food and drinks

28 days holiday pro rata

Company pension scheme

Qualifications

• Existing Supervisor or Team Leader experience in the hospitality sector.
• Experience in a bar environment involving food and drink preparation.
• Strong understanding of managing KPIs and reporting.

Responsibilities

• Support management team in delivering excellent customer service.
• Lead team to ensure all tasks are delivered on time.
• Be a role model for team members in a busy environment.

Skills

Hospitality passion

Attention to detail

Good communication skills

Ability to work under pressure

Sales knowledge

Job description

A thriving restaurant group in East Hagbourne is seeking a Supervisor to support the management team and ensure exceptional customer service. You will lead a dynamic team, drive performance, and maintain high standards in a bustling environment. Ideal candidates will have prior experience in hospitality and a passion for delivering exceptional customer experiences. This role offers competitive benefits and opportunities for growth within a fast-paced company.