Front of House Receptionist

Bupa; Hartford; On-site; GBP 27,000; Full time

Job summary

A leading health provider in the UK is seeking a Front of House Receptionist to manage reception and administrative tasks. The role involves providing excellent customer service, ensuring compliance with standards, and working as part of a dedicated team. Candidates should have GCSE education level and be proficient in MS Office. This full-time position offers a salary of £26,800 plus benefits, including health insurance and an enhanced pension plan.

Benefits

Bupa health insurance

Enhanced pension plan

Annual Health Services Bonus Scheme

Support with travel costs

Various online discounts

Qualifications

• Educated to GCSE level or equivalent.
• Proficient in MS Office packages.
• Requires excellent written and verbal communication skills.
• Ability to work effectively within a team.

Responsibilities

• Complete reception administrative tasks accurately and efficiently.
• Offer an outstanding customer service experience.
• Contribute fully to team goals.
• Ensure compliance with operational control standards.

Skills

Customer service experience

Communication skills

Teamwork

Computer literacy

Education

GCSE level or equivalent

Tools

MS Office

Job description

Overview

Job Description: Front of House Receptionist, Cambridgeshire, CB24 • Permanent • Salary - £26,800 + excellent benefits • 40 hours per week or 32 hours per week (over four days) • Shift pattern: 07:30 - 16:00 and 08:30 - 17:00 Mon - Fri; the role may involve evening and weekend work in the future.

Role Overview

To ensure all reception and administrative activities in the Bupa centre are carried out efficiently and effectively. You'll help us make health happen by:

• Completing all reception administrative tasks accurately and efficiently


• Offering an outstanding customer service experience


• Contributing fully to the team and the team goals


• Ensuring compliance with all operational control standards i.e. quality standards, clinical governance, and legal requirements


• Ensuring safety of yourself, colleagues, and customers while in the centre

Key Skills / Qualifications

• Educated to GCSE level or equivalent


• Computer literate - proficient in MS Office packages


• Excellent communication (written and verbal) and interpersonal skills


• Ability to work as part of a team

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

• Bupa health insurance as a benefit in kind


• An enhanced pension plan and life insurance


• Annual Health Services Bonus Scheme


• Support with travel costs via a season ticket loan or cycle2work


• Various other benefits and online discounts

Why Bupa?

We\'re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to "Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That\'s why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We\'ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Time Type: Full time

Job Area: Administration

Locations: Clinic - Cambridge