Front of House Crew

Vapiano Paddington; City of Westminster; On-site; GBP 18,000 - 24,000; Full time

Job summary

A laid-back Italian restaurant in Westminster is looking for vibrant and service-minded individuals to join the front-of-house team. The role focuses on delivering friendly and quality service to guests while keeping the restaurant tidy. Ideal candidates are outgoing, positive team players with strong customer service skills. Flexible work hours are required, especially during busy evenings and weekends. Career progression opportunities and training across departments are available.,

Benefits

50% off food for up to 4 people once a month

Free meals while working

Company pension scheme

28 days holiday per year

A share of tips

Annual team party and social events

Regular incentives and competitions

Fun skills development access

Career progression opportunities

Responsibilities

• Provide natural, fun, friendly, and quality service to all guests.
• Ensure the restaurant is clean and well‑stocked at all times.
• Be available to work during busy evenings and weekends.
• Train in different departments and progress in career.

Skills

Outgoing and energetic personality

Positive and active team‑player

Good organisational skills

Customer service oriented

Ability to multi‑task in a fast‑paced environment

Good command of the English language

Job description

The Company

Vapiano is a laid-back Italian restaurant, making the ultimate handmade fresh pasta, pizza and insalata in over 130 locations around the world and 5 here in the UK. Our restaurants are like nowhere else; spacious, full of natural light with plenty of seats – think sharing tables and lounge seating. You can sit where you like and stay as long as you want. The laid-back vibes and great music make us one of the places to go and eat. Our service is relaxed, inviting and casual, just like our locations, with orders usually taken by via QR codes at the table, and table service from the team following on from there. We are a growing hospitality company with multiple locations planned to open each year ahead.

The Role

Looking for the most vibey and service-minded people to join our waiting front‑of‑house team. Are you outgoing, positive, energetic, brilliantly hardworking and take real delight in service? If that sounds like you then we should talk!

This role will centre around providing natural, fun, friendly and yet quality service to all guests while ensuring that the restaurant is clean and well‑stocked at all times.

You will likely have

• Outgoing and energetic personality
• Positive and active team‑player
• Good organisational skills
• Customer service oriented
• The ability to multi‑task in a fast‑paced environment
• Good command of the English language

What’s the job like?

Our front‑of‑house team are friendly, and social, and can spot a customer with a question a mile away! We have open kitchens so that our chefs and front of house all work as one. As you’d expect evenings and weekends are our busiest times so you’ll likely need to be available to work at those times too!

You will also have the opportunity to train in different departments so there are lots of opportunities to learn something new and keep your job varied and exciting. There will be lots of natural opportunities to progress too; Some of our General Managers started their careers with us as Kitchen Porters!

The package

• 50% off food at any Vapiano restaurant for up to 4 people once a month
• Free meals while working
• Company pension scheme
• 28 days holiday per year
• A share of tips
• Annual team party and plenty of social events
• Regular incentives and competitions
• Fun skills development with access to our gamified learning platform
• Actual career progression opportunities (we are an established restaurant business with regular openings planned each year.)