Freight Sea Freight Key Account Coordinator

Freight Personnel; Metropolitan Borough of Solihull; On-site; GBP 35,000; Full time

Job summary

A logistics company in Solihull is seeking a Freight Key Account Coordinator to support a major client in managing complex shipments. The ideal candidate will possess a solid background in ocean freight operations, strong communication skills, and the ability to navigate the intricacies of freight management. This role offers a salary of £35,000 and includes a pension, 22 days holiday, and various perks.

Benefits

Pension

22 days holiday

Rewards and Discounts

Healthcare plan

Cycle to work scheme

Social events

Free Parking

Qualifications

• Proactive attitude with strong communication skills.
• Experience in operations or pricing with ocean freight background necessary.
• Ability to demonstrate understanding of complex freight operations.

Responsibilities

• Strategic pricing planning to support global distribution.
• Building and enhancing carrier and trade portfolios.
• Support RFQs and pricing updates.
• Coordination with Operations teams on booking escalation.
• Preparation for customer business reviews.

Skills

Strong communication skills

Organised

Problem-solving

Ocean freight experience

Knowledge of FCL, LCL, RORO

Attention to detail

Time management

Tools

MS Office

Freight management software (e.g., CargoWise)

Job description

Overview

We are now recruiting for a Freight Key Account Coordinator based in Solihull, Birmingham. This role will be focused solely on supporting a major client and handling their shipments of out of the ordinary units. Working with one of the Key Account Managers to support with rate and quote managements, handling customer queries, researching shipping lines to see who can support with the large cargo and locations that can handle the offload of large/heavy cargo.

Looking for someone who is proactive, a strong communicator, organised, and a strong problem solver. With experience in ops or pricing and looking for your next challenge. Applying candidates must have ocean freight experience and can demonstrate an understanding of LCL, FCL, RORO, and an understanding of load planning.

It's an interesting role that will be great for someone who is looking for their next challenge and to use their knowledge for the more complicated side of freight.

Key Responsibilities

• Strategic pricing planning to support global distribution
• Building and enhancing carrier and trade portfolios
• Support RFQs and pricing updates
• Support spot quoting & follow up
• Support with carrier business reviews
• Coordination with Operations teams on booking escalation and resolution
• Support in customer business review preparations
• Other tasks as required

General Skills

• Ocean freight background is essential - understanding of FCL, LCL, Roll-On/Roll-Off and Out of-Gauge desirable
• Good knowledge of ocean carrier landscape
• An understanding of ocean market and trades
• Strong communication skills
• Computer literate - MS Office experience essential and freight management software experience is desirable e.g. CargoWise
• Excellent attention to detail
• A sense of urgency
• Strong time management skills
• DG Training advantageous

Salary and Package

• £35,000 circa
• Pension
• 22 days holiday to start
• Rewards and Discounts
• Healthcare plan
• Cycle to work scheme
• Social events
• Free Parking
• Plus more