Freight Import Manager

WR Logistics; Hurn; On-site; GBP 46,000 - 55,000; Full time

Job summary

A well-established freight forwarder in the United Kingdom is seeking an experienced Freight Import Manager to lead their customer-focused department. You will manage all aspects of the import process, particularly LCL and FCL ocean freight operations, ensuring smooth shipments from origin to delivery. The ideal candidate has senior-level experience in import management and excels in providing exceptional service to clients. This role offers a competitive salary and the opportunity to work in a dynamic environment.

Qualifications

• Proven senior-level experience in import and operations management.
• Strong knowledge of LCL/FCL ocean freight processes.
• Ability to manage and support a diverse team.

Responsibilities

• Oversee full import cycle across sea, air, and road.
• Manage customs clearance, documentation, and domestic transport.
• Provide exceptional service and solutions to customers.

Skills

Import management

Operations leadership

Customer service excellence

Ocean freight expertise

Job description

Freight Import Manager Salary : Up to £55,000 Location : Christchurch Hours : Monday-Friday

Are you an experienced import professional ready to take ownership of a high-performing multimodal operation? We're recruiting for an Freight Import Manager to lead a busy, customer-focused department within a well-established freight forwarder. With a strong emphasis on ocean freight, this role is ideal for someone with proven senior-level experience - whether you're an Import Manager, Operations Manager, or Branch Manager looking for your next challenge.

What You'll Be Doing

In this leadership role, you will oversee the full import cycle across sea, air, and road, ensuring shipments move smoothly from origin to final delivery. You'll manage day-to-day operations, support a skilled team, and act as the main point of contact for key accounts.

Your responsibilities will include :

• Managing all aspects of the import process, with a strong focus on LCL / FCL ocean freight.
• Overseeing customs clearance, documentation, scheduling, and domestic transport arrangements.

Optimising workflow

Providing exceptional service to customers, offering solutions, updates, and guidance on best practices and routing options.

Approve freight invoices, verify charges, track job profitability. Ensure correct billing to customers and update cost sheets.

Ensurin...