Food Service Assistant

Sodexo Ltd; Cardiff; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading service provider in Cardiff is seeking a Food Service Assistant to deliver excellent customer service and support catering operations. You will prepare food, maintain cleanliness, and handle cash. Ideal candidates are team players with a commitment to safety. This part-time role offers competitive pay and various employee benefits.

Benefits

Mental health & wellbeing support

Employee Assistance Programme

Discounts for you & family

Paid volunteering day

Qualifications

• Commitment to following Health & Safety and Food Safety procedures.
• Ability to complete tasks to a high standard within required timeframes.
• Strong team player who supports colleagues.

Responsibilities

• Prepare, present, and serve food and beverages to a high standard.
• Keep kitchen, café, and dining areas clean and fully stocked.
• Deliver exceptional customer service.

Skills

Team player

Commitment to health & safety

Ability to meet timeframes

Job description

20 hours per week

Monday - Friday 0700 - 1100

£12.21 per hour

Check your local transport links here: Plan Your Journey | Traveline - CF10 1EP

Job Introduction

Join our team at HMRC Cardiff, where you’ll play a key role in delivering excellent customer service and supporting catering, cleaning, and retail services. You’ll prepare and present food to a high standard, assist with stock control, and help create a welcoming, clean, and well-organized environment for all customers.

Key Responsibilities

• Prepare, present, and serve food and beverages to a high standard, including catering to dietary requirements.

• Keep kitchen, café, and dining areas clean, tidy, and fully stocked.

• Operate tills, handle cash, and follow profit protection procedures.

• Follow cleaning schedules (daily/weekly/quarterly) and maintain hygiene standards.

• Receive and store deliveries, rotating stock correctly.

• Report maintenance issues and follow health & safety and food safety standards at all times.

• Support with room set-ups, portering tasks, and other duties as required.

• Deliver exceptional customer service, resolving issues promptly and professionally.

• Be flexible to cover holidays and sickness where needed.

What We’re Looking For

Essential

• Commitment to following Health & Safety and Food Safety procedures at all times.

• Ability to complete tasks to a high standard and within required timeframes.

• A strong team player who supports colleagues to achieve shared goals.

• Willingness to work within set quality and safety guidelines.

Desirable

• Ability to work independently and use your initiative when needed.

• Previous food service or hospitality experience (full training will be provided if not).

What we offer

Workingwith Sodexo is more than a job; it’s a chance tobe part of somethinggreater.You’ll belong in a company and team that values youforyou;you’ll act with purpose and have an impact through your everydayactions; and you’ll be able to thrive in your own way. In addition, we offer:

• Mental health & wellbeing support
• Employee Assistance Programme for personal, legal, and financial advice
• 24/7 virtual GP & lifestyle rewards
• Discounts for you & family
• Financial tools & retirement plan
• Cycle to Work & Paid volunteering day

Ready to be part of somethinggreater? Apply today!