Food & Beverage Assistant Manager (Band 1)

National Trust; Bolham; On-site; GBP 27,000; Full time

Job summary

A prominent heritage organization in Bolham is seeking a Food and Beverage Assistant Manager. This role entails working closely with the Food and Beverage Manager to ensure high standards in service, leading and developing a team, and achieving financial targets. Ideal candidates will have experience in customer service and leadership. The position offers a competitive salary and benefits like a substantial pension scheme, holidays, and flexible working arrangements.

Benefits

Substantial pension scheme up to 10%

Free entry for you and guests

Rental deposit loan scheme

Season ticket loan

EV car lease scheme

Discounts on gym membership and shopping

Holiday allowance up to 32 days

Flexible working

Employee assistance programme

Free parking at most locations

Qualifications

• Ability to deliver high standards of service.
• A confident leader responsible for recruiting, training, and developing a team.
• Experience in achieving financial targets and maximising profitability.
• Aware of health and safety compliance.
• Ability to identify opportunities to drive income.

Responsibilities

• Work closely with the Food and Beverage Manager.
• Look after the entire operation while keeping high standards.
• Improve service and standards for visitors.
• Support team in recruiting and training.
• Ensure compliance with legislation and policies.
• Set and achieve financial targets.

Skills

High standards of service

Leadership skills

Experience in achieving financial targets

Health and safety awareness

Customer service experience

Job description

Important notice

In line with our redeployment policy, we’ll prioritise applications from employees who are under formal notice of redundancy.

Are you looking to develop your career in Food & Beverage? The National Trust is renowned for its food and hospitality. We run 185 cafes all over England, Wales and Northern Ireland, and we’d love you to join us.

We have an opening for a Food and Beverage Assistant Manager. Because we are in a rural area, please think about how you’d be able to get here for work before applying for the job.

Benefits

We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work‑life balance. Please read our package, below, to see what benefits we offer you.

Hours

Full‑time, 37.5 hours per week working 5 days over 7 including weekends & bank holidays

Salary

£26,793.00 per annum

Contract

Permanent

What it's like to work here

To find out more about what it’s like to work in a food and beverage team for the National Trust,

What you'll be doing

• You’ll be working closely with the Food and Beverage Manager.
• You’ll be helping to look after the entire operation, keeping consistently high standards in the team, in the outlets, and in the food and drink we prepare and serve.
• You’ll always have an eye on ways to improve service and standards for our visitors.
• You’ll support the team to help build a great place to work. This could include helping with recruiting and training new people or developing the team.
• You’ll make sure that the team follow all relevant legislation and National Trust policies.
• You’ll be setting and achieving financial targets to increase income and profits. This could be by driving sales through controlling resources and achieving the best possible customer service.
• We’ll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role.
• You can sign up for further professional training and development if you wish.
• Please also read the full role profile, attached to this advert.

Who we're looking for

Applications from redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below:

• Ability to deliver high standards of service.
• A confident leader, responsible for recruiting, training, and developing a team.
• Experience in achieving financial targets and maximising profitability.
• Aware of health and safety compliance.
• Ability to identify opportunities to drive income.

Additional criteria for all other applicants:

• Used to achieving outstanding customer service in a similar environment.
• A good leader of people, skilled in setting personal objectives and giving feedback.
• Experienced with budgets to increase income and control costs (including managing stock and waste).

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary.
• Free entry to National Trust places for you, a guest and your children (under 18).
• Rental deposit loan scheme.
• Season ticket loan.
• EV car lease scheme.
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts.
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible.
• Employee assistance programme.
• Free parking at most Trust places.