Food and Beverage Supervisor

Hilton Worldwide, Inc.; Newcastle upon Tyne; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading hospitality company is seeking a Food and Beverage Supervisor to oversee operations, ensuring an excellent guest experience. This role requires previous food and beverage experience, high customer service standards, and flexibility. Responsibilities include managing outlet operations, delegating tasks, and assisting in achieving financial targets. The ideal candidate should have a passion for hospitality and demonstrate leadership skills in team development. This position offers a supportive environment for professional growth.

Benefits

Free and healthy meals when on duty

Career growth opportunities

Personal development programs

Team member travel program

High street discounts

28 days holiday increasing to 33 days

Discounted dental and health cover

Free parking

Discounted taxi services

Modern team member areas

Qualifications

• Experience in food and beverage operations is required.
• Must be committed to providing excellent service.
• Flexibility to adapt to various work situations is essential.

Responsibilities

• Supervise food and beverage outlet operations.
• Delegate tasks and communicate effectively with the team.
• Ensure compliance with brand standards.
• Manage guest queries efficiently.
• Assist in achieving financial targets in food and beverage management.

Skills

Food and Beverage experience

High levels of customer service

Flexibility

Teamwork

Job description

Job Description - Food and Beverage Supervisor (HOT0C5HA)

Food and Beverage Supervisor (Job Number: HOT0C5HA)

Work Locations

Hilton Newcastle Gateshead Hotel Bottle Bank, Gateshead Newcastle upon Tyne NE8 2AR

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS! No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.

A WORLD OF REWARDS

• Free and healthy meals when on duty
• Grow your Career
• Personal Development programmes designed to support you at every step of your career
• A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
• Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
• High street discounts: with Perks at Work
• Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
• Discounted dental and health cover
• Free Parking (depending on availability)
• Discounted Taxi when public transports are not available
• Modern and inclusive Team Member’s areas

A Food and Beverage Supervisor is responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience while working with the team to ensure departmental targets are met.

What will I be doing?

• Supervise Food and Beverage Outlet operations
• Communicate and delegate tasks to the team
• Ensure compliance of brand standards
• Manage guest queries in a timely and efficient manner
• Represent needs of the team
• Assist Food and Beverage management with achieving financial targets
• Assist Food and Beverage management with training and development of team members
• Assist with annual and mid-year appraisals with team members under your responsibility
• Comply with hotel security, fire regulations and all health and safety legislation
• Be environmentally aware
• Assist other departments wherever necessary and maintain good working relationships

What are we looking for?

• Previous Food and Beverage experience
• Committed to delivering high levels of customer service
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous experience in hotel industry
• Previous experience in supervising and/or delegation
• Willingness to develop team members and self

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.

We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.