Flexible Civil Registration Support Officer

Lincolnshire County Council; Lincoln; On-site; GBP 40,000 - 60,000; Full time

Job summary

A local government council in Lincoln is seeking a registration support officer to manage key registration activities and provide excellent customer service. Responsibilities include booking appointments, processing requests, and supporting civil registration records. Ideal candidates should possess strong IT literacy, customer service skills, and attention to detail, with a passion for serving the community. A competitive salary and a comprehensive benefits package are offered.

Benefits

Contributory pension

Comprehensive benefits package

Flexible working policies

Career progression opportunities

Generous annual leave entitlement

Qualifications

• Self-motivated individuals with a positive attitude.
• Passion for ensuring high service levels.

Responsibilities

• Ensure birth registration appointments are booked.
• Administer the death management process.
• Process requests for certificates and corrections.
• Maintain civil registration records.
• Support excellent customer service delivery.

Skills

High standard of IT literacy

Strong customer service skills

Accuracy and attention to detail

Problem-solving ability

Job description

A local government council in Lincoln is seeking a registration support officer to manage key registration activities and provide excellent customer service. Responsibilities include booking appointments, processing requests, and supporting civil registration records. Ideal candidates should possess strong IT literacy, customer service skills, and attention to detail, with a passion for serving the community. A competitive salary and a comprehensive benefits package are offered.