Flexi Bank Support Worker

Salutem Care and Education; Gateshead; On-site; GBP 20,000 - 25,000; Part time

Job summary

A supportive care organization in Gateshead is seeking a Flexi Bank Support Worker to provide high-quality care to young individuals with complex needs. This role involves completing mandatory training and supporting children's day-to-day needs while fostering an inclusive and stimulating environment. Ideal candidates will possess strong communication skills and empathy, and be committed to diversity and inclusion.

Benefits

24/7 Employee Assistance

Flexible pay with Wagestream

Gym discounts

Health Cash Plan

Qualifications

• Requires registration with Social Care Wales.
• Must complete mandatory training, including safeguarding modules.

Responsibilities

• Provide support to individual young people with complex needs.
• Attend to the day-to-day needs of the young people.
• Complete key worker activities and responsibilities.
• Work alongside external agencies and professionals.

Skills

Compassionate and empathetic

Strong communication skills

Detail-oriented and organized

Proactive and innovative thinker

Committed to promoting diversity and inclusion

Team player with a collaborative spirit

Education

Level 3 Diploma for Residential Childcare (England)

Job description

About The Company

Underpinning our philosophy is our belief that all young people are capable of change, to engage and achieve, leading to them making more positive choices about their lives and their futures. Our aim is to empower each child with the skills to manage risk, help with building self-esteem, build competence and work towards stabilisation after they leave our service.

The trauma-informed approach involves the ‘whole team’ relationship-based approach to support the young person to achieve improved emotional stability, and behavioural control, through the provision of a safe environment in which to explore, understand and develop improved resilience.

About The Role

As a Flexi Bank Support Worker, you will be at the forefront of providing high-quality, enabling care. Every day brings new challenges and rewards, making this a truly fulfilling role. You'll be key in helping us achieve our goal of being the best in the field.

What will I do as a Flexi Bank Support Worker?

• To complete in-depth induction training and all mandatory training, including safeguarding modules and Wales induction framework
• To follow Salutem policies and procedures, including those concerning the health and safety of yourself and others
• Provide support to individual young people with complex health, physical and learning needs within the children’s home
• To attend to the day-to-day needs of the young people and support them to access and participate in a variety of activities, including in the evenings and weekends
• Registration with Social Care Wales
• To provide high-quality personal care and promote opportunities for independence
• To encourage our young people to socialise and be included and help them reach their own personal outcomes
• To understand the young person’s communication needs
• To produce a safe and stimulating environment for young people
• To promote the health and well-being of the young people
• To attend and actively participate in handover meetings, and key worker meetings and liaise with colleagues and management
• To complete key worker activities and responsibilities with individual key young people in the children’s home, including those on short breaks
• Work alongside external agencies and professionals i.e. social workers, families and health care professionals
• To keep accurate records and report on the young people you work with, providing effective communication between the home and school and with outside agencies involved with the young people in a professional context
• To maintain effective contact with parents and guardians of our young people, ensuring appropriate information is passed on efficiently
• To be reliable and flexible, using your initiative when making decisions
• To attend all relevant training provided by the organisation for you to provide safe practice
• To maintain a high standard of tidiness within the home
• To undertake sleeping in duties
• To report to management, and to perform as requested by a senior member of staff, including additional duties commensurate with the post
• To be proactive in assessing and reporting risk

About You

Compassionate and empathetic

Strong communication skills

Detail-oriented and organized

Proactive and innovative thinker

Committed to promoting diversity and inclusion

Team player with a collaborative spirit

Apply Now! Don’t meet every single requirement? We still encourage you to apply! At Salutem Care and Education, we’re committed to creating an inclusive and diverse environment guided by our core values. Your potential and alignment with our values might be exactly what we’re looking for—sometimes more so than your current experience. If you’re excited about the opportunity to grow with us, we’d love to hear from you!

Our Core Values

Supportive: Helping everyone reach their full potential.

Ambitious: Striving for the best outcomes.

Loyal: Prioritising our staff and the people we support.

Unique: Innovating without compromising quality.

Transparent: Fostering openness and mutual respect.

Engaging: Partnering with everyone involved.

Meaningful: Offering fulfilling opportunities.

Why Choose Us?

Emotional Support: 24/7 Employee Assistance, mental health resources, meditation apps, and bereavement support.

Medical Support: Free Online GP access, Health Cash Plan, Cancer Cover, and Menopause support.

Financial Support: Flexible pay with Wagestream, utility bill savings, Money Helper, and Life Assurance.

Physical Support: Online workouts, Cycle to Work scheme, gym discounts, and National Trust activities.

Still not convinced? We have been recognised as a Top Employer 2025 in the United Kingdom. We have been named as a Top 50 Inspiring Workplace Uk & Ireland. We are a Disability confident committed company. We have a high percentage of Good or Outstanding homes and all our children’s home are rated Good or Outstanding.

Has or is willing to work towards the Level 3 Diploma for Residential Childcare (England) (“the Level 3 Diploma”); or a qualification which the registered person considers to be equivalent to the Level 3 Diploma

Salutem Care and Education is dedicated to protecting and promoting the well-being of children, young adults, and vulnerable individuals. As part of our safer recruitment process, the successful candidate will be required to complete thorough pre-employment checks, including an enhanced DBS and, where applicable, overseas criminal record checks.