Fitness Coach

Starbucks Coffee Company; Greater London; On-site; GBP 40,000 - 60,000; Part time

Job summary

A fitness club in Greater London is seeking a passionate Fitness Instructor to deliver exceptional fitness classes to members and hotel guests. You will ensure safety and cleanliness in gym facilities while promoting the club's services to potential members. Ideal candidates will hold NVQ levels 2 & 3 in Fitness Instruction, possess excellent communication skills, and have a strong commitment to customer service. This part-time role offers flexible hours and competitive pay alongside various benefits.

Benefits

Free and healthy meals when on duty

Discounted hotel nights

Team Member Referral Program

Holiday: 28 days including bank holidays

Free Parking

Qualifications

• High level of personal hygiene and grooming standards.
• Committed to delivering a high level of customer service.
• Previous experience in the fitness industry.

Responsibilities

• Organize and deliver fitness classes to guests and members.
• Ensure cleanliness and safety in gym facilities.
• Promote gym facilities to potential members.

Skills

Good communication skills

Positive attitude

Passion for health and fitness

Education

NVQ level 2 & 3 in Fitness Instructor / Personal Training

Job description

Departmental goals in relation to Financial Performance, Guest Experience and TM Experience, Relevant Quality/Brand/Safety Audits. Behaviours and competencies which need to be demonstrated: Teamwork, Customer Focus, Living the Values, Dependability, Adaptability, Quality, Productivity

Essential Functions

• Planning Activities (5%)
• Schedule annual holidays - where possible in alignment with business trading cycle.
• Organizing Activities (5%)
• Organise yourself and your work area/tools to ensure you are able to deliver excellent customer service.
• Schedule induction programs for members.
• Understand and advise members and guests on the correct usage of gym equipment.
• Report for duty on time in line with departmental personal presentation standards.
• Carry out regular pool tests.
• Maintain cleanliness of reception, changing rooms, pool side and gym facilities.
• Carry out fitness assessments on members as required.
• Adhere to all health and safety regulations.
• Promote the facilities to hotel residents and perspective members.
• Be aware of the department standards, goals, objectives and performance.
• Direct Activities (40%)
• Run classes / provide coaching as scheduled by the Club Manager.
• Guest Facing Activities (40%)
• Ensure all members and hotel guests are acknowledged immediately.
• All members and hotel guests receive a friendly, efficient service with appropriate personalised plans that support their membership goals.
• Deal with any member problems effectively and refer any which you cannot resolve to your supervisor.
• Support membership growth by working proactively with sales team and supporting enquiry conversion via telecons, prospect club tours etc.
• Demonstrate an awareness of member priorities and anticipate needs.
• Action all member requests in friendly efficient manner.
• Team Activities (10%)
• Work as part of the Fitness team, interacting positively with colleagues.
• Attend team briefings, meetings or training as required.
• Ensure behaviour respects privacy, safety and security of members and colleagues.
• Provide constructive feedback to leadership.
• Support colleagues whose workload may temporarily exceed your own.

Qualifications

• NVQ level 2 & 3 in Fitness Instructor /Personal Training.
• High level of personal hygiene and grooming standards.
• Positive attitude.
• Good communication skills.
• Committed to delivering a high level of customer service.
• Passion for health and fitness.
• Previous experience in fitness industry.
• Experience in personal training.
• Knowledge of diet and nutrition.

Benefits

• Hourly pay ranging from £12.50 up to £13.75 on a 16 hour a week part-time contract. The working schedule includes weekends.
• Free and healthy meals when on duty.
• Grow your Career.
• Personal Development programmes designed to support you at every step of your career.
• A chance to make a difference through our Corporate Responsibility programmes - Find out what and how we are doing (https://cr.Hilton.Com).
• Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets).
• Team Member Referral Program.
• High street discounts: with Perks at Work.
• Holiday: 28 days including bank holidays (increasing yearly to up to 33 days).
• Discounted dental and health cover.
• Free Parking.
• Modern and inclusive Team Member's areas.