Field Tyre Technician Team Lead

Halfords Group PLC; Greater Lincolnshire; On-site; GBP 31,000 - 32,000; Full time

Job summary

A leading automotive services provider is seeking a Mobile Expert Team Leader in Lincolnshire. This role involves managing a mobile team, ensuring high standards of customer service, and providing technical guidance. Candidates should have experience as a Technician, strong communication skills, and a valid driving license. The position offers a competitive salary along with various benefits, including discounts and wellness programs. Join our team and contribute to delivering excellent services to our customers.

Benefits

Store discount

Employee discount on garage bills

Discount on Breakdown Cover

Wagestream financial planning app

Health Cash Plan

Qualifications

• Excellent customer service skills ensuring high satisfaction.
• Experience as a Technician, delivering quality work.
• Ability to coach and train team members effectively.
• Proven record of achieving targets and metrics.
• Understanding of health and safety compliance.

Responsibilities

• Manage the team and ensure excellence in customer service.
• Provide technical guidance throughout daily operations.
• Supervise the Hub and van management processes.
• Conduct training for new employees and ensure safety.
• Plan and execute shifts according to the rota.

Skills

Customer experience delivery

Technical skills in a Technician role

Coaching and training experience

Target delivery

Compliance with health and safety standards

IT proficiency

Valid driving licence

Job description

A leading automotive services provider is seeking a Mobile Expert Team Leader in Lincolnshire. This role involves managing a mobile team, ensuring high standards of customer service, and providing technical guidance. Candidates should have experience as a Technician, strong communication skills, and a valid driving license. The position offers a competitive salary along with various benefits, including discounts and wellness programs. Join our team and contribute to delivering excellent services to our customers.