Field Services Technician 3

Cubic; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading transportation technology company in the UK is seeking a Field Service Technician. The role involves maintaining and repairing equipment on Transport for London and National Rail infrastructure, ensuring smooth operations while delivering exemplary customer service. Candidates should have a hands-on technical background and an engineering qualification. Benefits include a fully maintained company van, annual leave, and a technician-level career path.

Benefits

Fully maintained Company van

Full quality toolkit and PPE provided

Overtime availability

Technician-level career path

Annual performance and merit review

Nectar rewards program

Fully expensed position

Home start

Scottish Widows pension scheme

Company provided Medicash medical cover

Full technical training and mentoring programme

Paid sick leave

23 days annual leave

Qualifications

• Hands-on experience in a technical service/maintenance environment.
• Engineering qualification.
• Strong customer service and communication skills.
• Clean driving license.

Responsibilities

• Carry out corrective and preventative maintenance on Cubic equipment.
• Respond quickly to repair equipment and follow maintenance procedures.
• Embrace training and continuous improvement.
• Minimise downtime during fault callouts.
• Assist with equipment installations.
• Comply with Health and Safety and quality standards.

Skills

Hands-on experience in a technical service/maintenance environment

Strong customer service skills

Communication skills

Education

Engineering qualification

Tools

Quality toolkit and PPE

Job description

Business Unit: Cubic Transportation Systems Company Details: When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people’s lives easier by simplifying their daily journeys, and defense capabilities to help promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global issues through innovation and service to our customers and partners.

We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). Explore more on Cubic.com.

Job Summary

A global market leader with over 50 years of transportation experience and contracts across 5 continents, Cubic Transportation Systems offers a fantastic opportunity to join our growing team well-established UK Field Service Technicians, maintaining and repairing Cubic equipment on Transport for London and National Rail infrastructure, keeping it running smoothly while providing exemplary customer service.

With an extensive list of high-profile projects, you will be exposed to all areas of transportation technologies including the latest innovations in automated fare collection and contactless payments, guided by experienced team members.

Note: this is a permanent day shift role with a 4x4 shift rotation

Job Duties and Responsibilities

• Carry out corrective and preventative maintenance on Cubic equipment.
• Respond quickly to repair equipment and follow maintenance procedures.
• Embrace training and continuous improvement.
• Minimise downtime during fault callouts.
• Assist with equipment installations.
• Comply with Health and Safety and quality standards.
• Handle equipment module delivery and collections.
• Assist with Management lead project work.
• Deputise for the Field Service Team Leader when appropriate.
• Carry out vehicle stock checks.
• Follow company policies and procedures.
• Maintain assigned vehicle and FORs accreditation.

Minimum Job Requirements

Essential

• Hands-on experience in a technical service/maintenance environment.
• Engineering qualification.
• Strong customer service and communication skills.
• Clean driving license

Desirable

• HNC or equivalent in Electronics or Mechanical Engineering.
• Experience with SLA-driven contracts.

Benefits

• Fully maintained Company van
• Full quality toolkit and PPE provided
• Overtime availability
• Technician-level career path
• Annual performance and merit review
• Nectar rewards program
• Fully expensed position
• Home start
• Scottish Widows pension scheme
• Company provided Medicash medical cover
• Full technical training and mentoring programme
• Paid sick leave
• 23 days annual leave

Worker Type: Employee