Field Services Engineer

Gold Group Ltd; Sheffield; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading technology solutions provider is seeking a Field Service Engineer to support advanced water purification systems in laboratories. This role involves installing, maintaining, and troubleshooting equipment, with responsibilities that require both technical expertise and strong customer service skills. Candidates should possess HNC or higher in Engineering or Science, and a full UK driving license. The position offers a competitive salary of £35,000 to £45,000, bonuses, and comprehensive benefits, including private health care and generous holiday allowance.

Benefits

Quarterly Bonus Scheme

Lead Generation Incentives

Spot Awards

Private Health Care

27 Days Holiday

Qualifications

• Experience in a lab, technical, mechanical or electrical environment.
• Full UK driving license required.
• Self-starter with ability to work independently.

Responsibilities

• Install and validate high-spec water purification systems.
• Perform routine maintenance, troubleshooting, and emergency repairs.
• Deliver outstanding service and build long-term relationships.
• Identify opportunities for service contracts and lead generation.

Skills

Problem-solving

Organisational skills

Communication

Education

HNC (or higher) in Engineering or a Scientific discipline

Job description

Field Service Engineer - Water Purification Systems

Territory: Cambridgeshire

Are you a hands‑on engineer or technician ready to make a difference in the world of science and technology? Join a global leader in life sciences, supporting breakthrough research and discovery with cutting‑edge lab solutions.

We're seeking a Field Service Engineer to support and service advanced benchtop water purification systems used in research, quality control, and analytical laboratories across Cambridgeshire. These include high‑performance lab‑grade systems designed to meet the rigorous needs of scientists and lab professionals.

Your Role

You’ll be at the forefront of supporting customers across your region, ensuring their critical lab equipment performs flawlessly. Your responsibilities will include:

• Installing and validating high‑spec water purification systems
• Performing routine maintenance, troubleshooting, and emergency repairs
• Delivering outstanding service that builds trust and long‑term relationships
• Identifying opportunities for service contracts and lead generation

This is a fantastic opportunity whether you're an experienced engineer or someone starting out with a technical background looking to grow in a thriving, global organisation.

What You’ll Need

• HNC (or higher) in Engineering or a Scientific discipline
• Experience in a lab, technical, mechanical or electrical environment
• A self‑starter mindset with strong problem‑solving and organisational skills
• Confident communicator with the ability to work independently
• Full UK driving license
• Must be based in Cambridgeshire

What’s In It For You?

We believe in recognising great performance and investing in our people. As a Field Service Engineer, you’ll benefit from:

• £35,000 - £45,000 base salary
• Quarterly Bonus Scheme – earn up to 10% of your salary in bonuses
• Lead Generation Incentives – additional earnings for identifying sales opportunities
• Spot Awards – special bonuses for exceptional contributions
• Private Health Care – for peace of mind
• 27 Days Holiday – plus the ability to buy or sell up to 5 extra days

We will contact you within the next 14 days if you are selected for interview.