Field Services Engineer

ZipRecruiter; City Of London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading medical device company in London is seeking a Customer/Field Service Engineer to provide service, maintenance, and installation for medical equipment. Key qualifications include an HNC/HND in Electronics or Electrical Engineering and field service experience in the medical industry. The ideal candidate will have excellent communication and IT skills, with a full UK driver’s license. This role involves direct interaction with clients ensuring high levels of customer satisfaction.

Qualifications

• HNC/HND in Electronics or Electrical Engineering required.
• Field service experience required in the medical industry.
• Strong IT and communication skills essential.

Responsibilities

• Perform servicing, maintenance, and installation of medical equipment.
• Ensure customer satisfaction and contractual terms are met.
• Complete administrative tasks in a timely manner.

Skills

Field service experience from the medical industry

Excellent communication skills

Excellent IT skills (MS Office and understanding of networks)

Education

HNC/HND in Electronics or Electrical Engineering

Job description

Job Description

Customer/ Field Service Engineer – London & Home Counties – Medical Device

About the Company

We are looking for several highly experienced Field Service Engineer from the medical equipment or medical instrument industry. Working with the customer service team, you will provide service, maintenance and installation services to a range of clients including hospitals and clinics. There are several roles in and around London and the home counties.

Responsibilities

• Perform servicing, maintenance, installation and upgrading for medical equipment.
• Maintenance of test equipment and tools.
• Ensure customer satisfaction and contractual terms/ SLA are met.
• Effectively communicate with customers and colleagues.
• Escalate issues when needed.
• Adhere to relevant codes of conduct, safety, quality and regulatory requirements.
• Ensure that all administrative tasks are completed on time and to an acceptable standard.
• Attend product training sessions.
• Ensure the timely processing of parts.

Requirements

• HNC/HND in Electronics or Electrical Engineering.
• Field service experience from the medical industry (electrical equipment).
• Excellent IT skills (MS Office and an understanding of networks).
• Excellent communication skills.
• Full UK driver’s license.