Field Service Technician

L3Harris; Tewkesbury; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading defense technology company in Tewkesbury is seeking a Field Service Technician to deliver quality service and repair for airborne surveillance systems. The ideal candidate will have experience in field service engineering, strong Electro-Mechanical troubleshooting skills, and a valid driver's license for travel. This position also involves installation, documentation, and customer training, supporting customer needs across the UK and Canada. Comprehensive employee benefits such as bonuses and private medical insurance are offered.

Benefits

£3,000 to £6,000 DV Bonus

25 days holiday plus bank holidays

Private medical insurance

Pension scheme up to 8% employer contribution

Life Assurance up to 10x salary

Flexible health care options

Professional membership reimbursement

Employee Family Assistance Program

Qualifications

• Proven experience in field service engineering or a similar role.
• Strong Electro-Mechanical background and troubleshooting techniques.
• Ability to read technical drawings, wiring diagrams, and schematics.

Responsibilities

• Maintain accurate service records and manage service calls.
• Diagnose and troubleshoot electrical, mechanical, and electronic faults.
• Document Non-Conformances (NCR’s) and provide status reports.

Skills

Field service engineering experience

Electro-Mechanical troubleshooting

Attention to detail

Interpersonal communication skills

Driver's license

Education

HNC or equivalent in Electrical, Mechanical, or Electromechanical Engineering

Tools

Hand tools

Job description

Field Service Technician

Job Location – Tewkesbury

Job ID – 32221

About this opportunity and L3Harris UK

From 11 UK sites, our team of nearly 1,000 people delivers unique capabilities across space, air, land, sea and cyber for military, security and commercial customers across the UK and worldwide.

L3Harris in Tewkesbury is our HQ for our Intelligence & Cyber International division. In the land domain, our T7 and T4 multi-mission robots deliver next‑generation remote capabilities and uncompromised performance. We design and manufacture world‑leading land force protection systems, cyber and electromagnetic activities (CEMA), electronic warfare (EW) and encryption capabilities. Our cyber capabilities provide an information advantage in the fields of kinetic conflict, cyber warfare, force protection and counterterrorism.

A few of our employee benefits are:

• £3,000 to £6,000 DV Bonus – please note this level of clearance isn’t essential for this role. This bonus is subject to individual clearance and project requirements – discussed upon application.
• 25 days holiday per year (plus bank holidays), increasing with long service and with the opportunity to buy/sell up to 5 days
• Private medical insurance with optional family cover
• Pension scheme of up to 8% employer contribution
• Life Assurance 4x salary (flexible up to 10x)
• Group income protection
• Flexible opt‑in extras such as a health care cash plan, dental insurance, gym membership, critical illness cover, cycle to work scheme and electric car scheme
• Employee Family Assistance Program providing mental health and wellbeing support
• Professional membership reimbursement (discretionary)

What the role will involve

We are looking for a highly motivated and talented technician to provide quality service and repair across our UK and Canadian division, WESCAM.

The most important objective for this role is to provide quality service and repair of airborne surveillance turrets across the WESCAM product portfolio, as well as provide first class training and demo support to a diverse customer base.

If you’re ready to take the next step in your career as a Field Service Technician, L3Harris is here to help you grow.

Responsibilities

• Maintain accurate service records, including reports on maintenance activities, service calls, and inventory management
• Diagnose and troubleshoot electrical, mechanical and electronic faults to resolve issues quickly and effectively
• Work collaboratively with internal teams to support customer needs and contribute to continuous improvement initiatives
• Document Non‑Conformances (NCR’s)
• Install software and firmware in accordance with instructions
• Participate in/lead customer demos and training
• Provide regular status reports and update documentation as required
• Setup of manual and ATE test sites in accordance with PTS instructions
• Upon request, support WASC EFFA and QA investigations by providing repair event information

What you’ll bring

• Proven experience in field service engineering or a similar role, ideally within the aviation or manufacturing sector
• HNC or equivalent qualification in Electrical, Mechanical, or Electromechanical Engineering
• Strong Electro‑Mechanical background and troubleshooting techniques
• The ability to read technical drawings, wiring diagrams, and schematics
• Competent in the use of hand tools, wiring and soldering to IPC standard
• Attention to detail and problem‑solving capabilities
• Excellent interpersonal and communication skills
• A valid driver’s license and willingness to travel to customer sites

Important to know

Due to the nature of our work many of our roles require a UK nationality and the ability to obtain a security clearance. Applicants who accept a conditional offer of employment must meet the requirement of right to work in the UK and must meet eligibility requirements for access to classified information and will be subject to government security checks.

L3Harris Technologies is proud to be an Equal Opportunity Employer. We are committed to maintaining a workplace that is free from unlawful discrimination and offers equal opportunities for all. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships.