Field Service Engineer | Packaging Machinery | South UK

Mercury Search and Selection; Eccleston; On-site; GBP 40,000 - 50,000; Full time

Job summary

A leading manufacturer in packaging solutions is seeking a Field Service Engineer to provide on-site technical support across the South UK. The successful candidate will install and service machinery, diagnose faults, and maintain effective communication with clients. Ideal candidates will have a strong background in machine maintenance, excellent diagnostic skills, and the confidence to work independently. This role offers continuous learning opportunities and a chance to be part of an innovative team committed to engineering excellence.

Qualifications

• Strong background in machine maintenance or field service with hands-on experience on complex systems.
• Excellent diagnostic abilities to identify and resolve issues swiftly.
• Capability to read technical documents and wiring diagrams.

Responsibilities

• Provide on-site technical support and installations at customer sites.
• Maintain service records and documentation accurately.
• Diagnose and repair mechanical and electrical faults.

Skills

Machine maintenance

Fault-finding

Technical drawing interpretation

Independent work

Adaptability to new technologies

Job description

Do you want the opportunity to work hands‑on with advanced packaging machinery and develop specialist technical expertise that is highly valued across the industry?

The position provides continuous learning, through technical training, on‑site experience, and access to innovative automation and packaging technologies, allowing you to build a career that keeps evolving. You’ll have the satisfaction of playing a critical role in keeping manufacturing lines running efficiently, knowing your skills directly reduce downtime and add value to every customer you support. This combination of autonomy, technical growth, and real‑world impact creates a highly rewarding and future‑proof career path.

Field Service Engineer | Packaging Machinery | South UK | £40k‑£50k

A specialist manufacturer of high‑quality labelling and sleeving machinery, supplying innovative equipment to customers across multiple sectors. With a strong reputation for engineering excellence, the company designs and builds systems that integrate seamlessly into modern production lines. Known for its commitment to quality, continuous improvement, and customer partnership, the business continues to grow its presence in the UK markets, offering exciting opportunities for skilled individuals to contribute to its future success.

You will be responsible for:

• Travelling to customer sites across the region to deliver on‑site technical support, installations, servicing, and breakdown response
• Installing and setting up equipment such as labelling machines, sleeving machines and other automation solutions to ensure full operational readiness
• Maintaining accurate service records, job reports, and documentation for internal systems and customer communication
• Working closely with the internal engineering, production, and parts teams to coordinate installations, order components, and update service records
• Diagnosing mechanical, electrical, and control‑system faults, carrying out repairs, adjustments, and component replacements as required

Key attributes required:

• Strong background in machine maintenance or machine field service, with hands‑on experience working on complex mechanical and electrical systems
• Excellent fault‑finding and diagnostic abilities, able to identify issues quickly and implement effective technical solutions
• Ability to read technical drawings, wiring diagrams and machine documentation
• Confidence working independently on customer sites with minimal supervision
• Adaptability and willingness to learn new technologies, machinery updates, and control systems

Join us and become a valued part of a team committed to engineering excellence and outstanding customer support. Apply today!