Field Service Engineer - Medical X-ray Equipment

ZipRecruiter; Carlisle; On-site; GBP 37,000 - 43,000; Full time

Job summary

A leading player in the medical imaging industry is seeking a Field Service Engineer to install, service, and repair cutting-edge medical X-ray systems in hospitals. The ideal candidate has Service Engineering experience and a strong customer focus. Training is provided, creating opportunities for career growth. The role is based near Carlisle, covering Scotland and Northern England, with competitive salaries and excellent benefits.

Benefits

Company car or car allowance

Paid overtime

33 days holiday

Pension

Life assurance

Qualifications

• Service Engineering experience with a bias towards electrical/electronic repair work.
• Ability to install/upgrade software.
• Experience in a field-based role or desire to move into field-based work.

Responsibilities

• Install, maintain and repair X-ray imaging equipment in clinical settings.
• Deliver technical guidance and troubleshooting to customers.
• Build and maintain strong relationships with clinical staff.

Skills

Service Engineering experience

Electrical/Electronic repair work

Problem-solving skills

Strong customer focus

Good communication skills

Team player

Tools

X-ray imaging equipment

Software installation/upgrade

Job description

Field Service Engineer - Medical X-ray Equipment

Based near Carlisle (within 1 hour) | Covering Scotland & Northern England

£37,000 - £43,000 + Car/Allowance + Paid Overtime + Excellent Benefits

Are you a Service Engineer, Ex-Forces Engineer or Medical Engineer? Looking for a rewarding, stable career where your skills are truly valued?

A leading player in the medical imaging industry is seeking a Field Service Engineer to install, service, and repair cutting-edge medical X-ray systems in hospitals.

Training is on offer creating a fantastic opportunity to transition into or grow within the healthcare technology space.

Applicants with Service Engineering experience are welcome, with those from an armed forces or medical engineering background of particular interest.

What You\'ll Do:

• Install, maintain and repair X-ray imaging equipment (own-brand and third-party) in clinical settings.
• Acting as a key link in the technical support chain, working closely with service managers, product specialists, and experts.
• Delivering technical guidance and troubleshooting to customers, ensuring issues are resolved fully and efficiently.
• Building and maintaining strong relationships with clinical staff and healthcare professionals.
• Accurately completing paperwork and service reports for internal teams and external partners.
• Monitoring equipment performance, identifying recurring issues, and collaborating on long-term solutions.
• Managing and maintaining your spare parts inventory in line with company procedures.
• Taking ownership of cost-effective service delivery, including first-time fixes, reducing return visits, and managing call durations.
• Working closely with Sales and Service teams to stay updated on new products and upgrades.

Full structured training is provided with additional progression offered inline with development, perfect for someone seeking a long-term career.

Working Hours

Mon-Fri | 37.5 hrs/week (on-site) + Travel | Minimal Overnight Stays

Location

• Ideally based in Carlisle, but applicants within 1 hour will be considered.
• Minimal overnight stays - typically once every few months

What We're Looking For:

• Service Engineering experience with a bias towards electrical/electronic repair work and the ability to install/upgrade software.
• Ex-forces engineers (Army, RAF, Navy, REME etc.) or Medical Engineers/EBME Engineers/Clinical Engineers are of particular interest.
• Experience in a field-based role or a want to move into field-based work and travel as required.
• Able to problem-solve independently, think on your feet, and deliver a great service.
• Strong customer focus, good communicator, and a team player.

Salary & Benefits:

• £37,000 - £43,000 basic (depending on experience)
• Company car or £5,400 car allowance
• Paid Overtime
• 33 days holiday (25 + 8 bank holidays)
• Pension
• Life assurance

Ready for the Next Step?

If you\'re an engineer looking for a new challenge with excellent support and long-term prospects - apply now.

Click APPLY NOW for your details to be sent to CBSbutler. Should you be suitable a representative will reach out to you within 3 working days.