Field Service Engineer (FSE)

HiTHIUM Energy Storage; Leeds; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading energy storage company in the UK is seeking an experienced Field Service Electrician to support the field service team, manage product improvements, and assist in site commissioning. Candidates should have electrician experience, a high voltage certificate, and be business fluent in English. Knowledge of the BESS industry is preferred, and strong communication skills are essential. This role offers an opportunity to drive change in the energy sector.

Qualifications

• Electrician experience (high voltage certificate required).
• Business fluent in English; Chinese is a plus.
• Ideally BESS industry background or respective experience.

Responsibilities

• Support field service team with product issues.
• Manage product improvement suggestions.
• Assist in site commissioning work.
• Prepare and release technical support documents.
• Conduct After-Sales AC ability training.
• Lead the development of after-sales service tools.

Skills

Electrician experience

Strong learning ability

Business fluent English

Project management background

Communication skills

Job description

At HiTHIUM, we're not just leading the energy sector; we're revolutionizing it! Our cutting-edge innovations in BESS manufacturing are setting new standards for sustainability and efficiency. We believe in pushing boundaries, breaking molds, and redefining what's possible. If you're passionate about driving change and want to be part of a team that's making a real impact, you've come to the right place. Join us and let's power the future together!

We are looking for an experienced Field Service Electrician for our UK market

Join our dynamic European team!

Key Responsibilities

• Responsible for supporting the field service team, dealing with product issues and upgrading major product issues, continuously tracking until the closed loop
• Manage the extracting product improvement suggestions from product problems and continuously improving product competitiveness
• Assist the field service team to complete the site commissioning work
• Responsible for technical support related SOP and guidance document preparation and release
• Conduct the After-Sales AC ability training, supplier communication, data collection, standard output and other related work in AC capacity building;
• Lead the development of after-sales service tools

Requirements

• Electrician experience (high voltage certificate+ required)
• Strong learning ability and execution, project management background
• Business fluent English language skills, Chinese language skills would be considered a big plus
• PCS or DC system experience is preferred,
• Good ability in communicating with the local After Sales team
• Quick response (have overtime awareness and conditions), strong execution, initiative, can bear hardships
• Idealy BESS industry background or respective experience