Field Service Engineer / Assistive Technology / Domestic Healthcare

Bon Associates Limited; City of Edinburgh; On-site; GBP 27,000 - 32,000; Full time

Job summary

A prominent assistive technology provider in Edinburgh is seeking a Field Service Engineer to maintain and service assistive toileting and bathing solutions. This role involves installing the company's products and providing a high-quality service to clients. Strong customer service skills and a professional appearance are crucial. The position offers a basic salary up to £32k DOE along with benefits and a fully expensed vehicle.

Benefits

Fully expensed vehicle

Daily lunch allowance

Excellent corporate benefits

Qualifications

• Direct industry experience with adaptive toilets or bathing solutions is advantageous.
• Competent Field Service Engineer/Field Maintenance Engineer background is required.
• Strong communication skills and professional appearance are essential.

Responsibilities

• Maintain and service assistive toileting and bathing facilities.
• Install and commission the company's products.
• Work in a customer-facing role focusing on quality service.

Skills

Customer service skills

Plumbing knowledge

Empathy in communication

Job description

Overview

Job title: Field Service Engineer / Assistive Technology / Domestic Healthcare

Field Service Engineer / Assistive Toileting, Bathing, Showering solutions

Location / Territory: Edinburgh (M8 Corridor). Occasional overnight stays to cover the North of Scotland. Territory coverage includes Edinburgh or along the M8 corridor; candidates near Falkirk, Paisley or Motherwell are also well placed to cover the territory.

Salary: Up to £32k basic salary DOE + (PRP) profit related pay + fully expensed vehicle + daily lunch allowance + excellent corporate benefits.

Our client is a market leader in providing quality, innovative assistive healthcare products which create a better and more dignified life for people with disabilities, and a better working environment for those who help and assist them.

They manufacture toileting, bathing and showering solutions developed specifically for disabled people and provide advice, installation, commissioning and service and maintenance.

Why join: this role offers the opportunity to be part of a market-leading, ethical and quality-focused organisation with an extremely rewarding field-based career.

Responsibilities

• Maintain and service assistive toileting, bathing and showering facilities installed in domestic premises for elderly or disabled clients.
• Install, commission and provide on-going maintenance for the company’s products.
• Cover designated territory with occasional overnight stays to support the North of Scotland region.
• Work in a customer-facing role with a focus on high-quality service, safety and compliance.

Qualifications and Experience

• Direct industry experience with adaptive toilets, bathing and showers is useful but not strictly required if you are a competent Field Service Engineer / Field Maintenance Engineer with a sound knowledge of Plumbing or a Plumbing background.
• Strong customer service skills, and the ability to communicate with empathy in an emotive environment.
• Clean, tidy appearance and an impeccable professional manner.

Application

If you have the attributes to forward your career with a market-leading, ethical and quality-focused organisation, please forward your CV for the attention of Yoen van Velzen.