Field Service Engineer

JR United Kingdom; England; On-site; GBP 30,000 - 40,000; Full time

Job summary

A global leader in life sciences is seeking a Field Service Engineer to support advanced lab purification systems in England. The role involves installation, maintenance, and exceptional customer service. Ideal candidates will have an HNC or higher in engineering, experience in a technical environment, and strong problem-solving skills. This position offers a quarterly bonus scheme, private health care, and other benefits.

Benefits

Quarterly Bonus Scheme

Lead Generation Incentives

Spot Awards

Private Health Care

27 Days Holiday

12% Pension Contribution

Hybrid Car Option

Company Select Discounts

Qualifications

• Experience in a lab, technical, mechanical or electrical environment.
• Confident communicator with the ability to work independently.
• Full UK driving license required.

Responsibilities

• Installing and validating high-spec water purification systems.
• Performing routine maintenance, troubleshooting, and emergency repairs.
• Identifying opportunities for service contracts and lead generation.

Skills

Problem-solving

Communication

Organizational skills

Education

HNC (or higher) in Engineering or a Scientific discipline

Tools

Lab equipment

Electrical tools

Mechanical tools

Job description

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Are you a hands-on engineer or technician ready to make a difference in the world of science and technology? Join a global leader in life sciences, supporting breakthrough research and discovery with cutting-edge lab solutions. We're seeking a Field Service Engineer to support and service advanced benchtop water purification systems used in research, quality control, and analytical laboratories across the South East of England. These include high-performance lab-grade systems designed to meet the rigorous needs of scientists and lab professionals.

Your Role

You'll be at the forefront of supporting customers across your region, ensuring their critical lab equipment performs flawlessly. Your responsibilities will include:

• Installing and validating high-spec water purification systems
• Performing routine maintenance, troubleshooting, and emergency repairs
• Delivering outstanding service that builds trust and long-term relationships
• Identifying opportunities for service contracts and lead generation

This is a fantastic opportunity whether you're an experienced engineer or someone starting out with a technical background looking to grow in a thriving, global organisation.

What You'll Need

• HNC (or higher) in Engineering or a Scientific discipline
• Experience in a lab, technical, mechanical or electrical environment
• A self-starter mindset with strong problem-solving and organisational skills
• Confident communicator with the ability to work independently
• Full UK driving license
• Ideally based in Berkshire, Bucks, Surrey or West London

What's In It For You?

We believe in recognising great performance and investing in our people. As a Field Service Engineer, you'll benefit from:

• Quarterly Bonus Scheme - earn up to 10% of your salary in bonuses
• Lead Generation Incentives - additional earnings for identifying sales opportunities
• Spot Awards - special bonuses for exceptional contributions
• Private Health Care - for peace of mind
• 27 Days Holiday - plus the ability to buy or sell up to 5 extra days
• 12% Pension Contribution - a substantial investment in your future
• Hybrid Car Option - reduce your tax liability with an eco-conscious vehicle
• Company Select - enjoy exclusive discounts across hundreds of brands

Why Join Us?

You'll be part of a passionate and innovative team that's helping researchers across the globe make the next big breakthrough. Whether it's curing diseases, ensuring product safety, or pushing the boundaries of discovery, your work will have purpose and impact.

Services advertised by Gold Group are those of an Agency and/or an Employment Business.

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