Field Service Engineer

Zebra Technical Recruitment Ltd; City Of London; On-site; GBP 28,000 - 36,000; Full time

Job summary

A leading technology recruitment firm is seeking a Field Service Engineer to install, maintain, and troubleshoot EPOS systems across Central London. The ideal candidate will have experience in customer service engineering, a strong knowledge of computer hardware, and a full UK driving licence. This role offers competitive pay and benefits, including a fully expensed company van and performance bonuses.

Benefits

£35126 salary package (£28620 basic + £2000 LWA + £4500 standby allowance)

Paid overtime when called out

£1000 quarterly performance bonus

Fully expensed company van

33 days holiday

Pension scheme

Profit share

Excellent additional benefits

Qualifications

• Field-based customer service engineering experience.
• Knowledge of computer hardware including PCs, IP Networks, and WIFI.
• Ability to manage own diary and workload.
• EPOS knowledge desirable but not essential as training is given.
• Full UK Driving Licence.

Responsibilities

• Install, maintain, and troubleshoot products and systems.
• Conduct site surveys and planned maintenance.
• Diagnose faults and swap out units.
• Perform fault-finding on computer WIFI networks.
• Reimage PCs, copy data, and perform system updates.

Skills

EPOS

Tills

IP Networks

WIFI

Installation

Configuration

Maintenance

Testing

Fault Finding

Cable Testing

Job description

Overview

Field Service Engineer – London

Key Skills

EPOS, Tills, IP Networks, WIFI, Installation, Configuration, Maintenance, Testing, Fault Finding, Cable Testing

The Company

One of the country's largest technology providers, it supplies EPOS hardware and back-office systems, mobile apps for ordering, and web apps for engaging consumers through loyalty programmes or reservations.

The Role

As a Field Service Engineer, you will install, maintain, and troubleshoot products and systems at sites throughout the Central London area.

Duties

• Site Surveys
• Installation, testing and configuration of EPOS systems, including structured cable testing
• Planned maintenance
• Diagnose faults and swap out units
• Fault-finding on computer WIFI networks
• Reimage PCs, data copies and system updates

About You

As a Field Service Engineer, you should have a good mix of the following skills and experience.

• Field-based customer service engineering experience
• Knowledge of computer hardware (PCs, IP Networks and WIFI)
• Manage own diary and workload
• EPOS knowledge desirable / not essential as training given
• Full UK Driving Licence

Hours

Monday to Friday, 9 am – 5 pm
On-Call One Week in Three: Standby Hours: Mon-Fri 5pm-9pm, Sat & Sun 9am – 9pm

Benefits

£35126 (£28620 basic + £2000 LWA + £4500 standby allowance) Paid overtime when called out. £1000 performance bonus paid quarterly (£250). Basic salary rises from £28620 to £30000 after 12 months

Fully Expensed Company Van, 33 days holiday, Pension Scheme, Profit Share, Excellent Additional Benefits

Job Notes

London, IT Service Engineer, IT Service Technician, Service Technician, Field Technician, Service Engineer, Field Engineer, Support Technician, Support Engineer, EPOS Engineer, EPOS Technician