Field IT Technician – Shape IT in Schools

YourRecruit; Havant; Hybrid; GBP 24,000 - 28,000; Full time

Job summary

A forward-thinking education group is seeking an IT Field Technician to provide first-line support across schools. This role offers hands-on experience in a field-based environment, with responsibilities including device setup, user support, and maintenance of IT systems. Ideal candidates will have at least 6 months of IT experience, good communication skills, and a full UK driving license. A competitive salary of £24,000 – £28,000 is offered along with a supportive work culture and career progression opportunities.

Benefits

25 days holiday + bank holidays + 2 extra days at Christmas

Generous pension scheme

Discounts with Blue Light Card

Long-term career progression opportunities

Role with genuine social impact

Qualifications

• Minimum 6 months IT experience or similar training.
• Confident with basic IT tasks like setting up devices and resetting passwords.
• Keen to learn about networks, cloud systems, and hardware.
• Good interpersonal skills – friendly, patient, and clear with others.
• Organised and reliable, able to work across different sites.
• A full UK driving licence and access to a car are essential.

Responsibilities

• Provide friendly first-line and some second-line IT support across schools.
• Set up new devices, user accounts, and passwords.
• Maintain hardware like laptops, projectors, printers, and networks.
• Log and manage IT helpdesk tickets.
• Assist with system updates and new software rollouts.
• Collaborate with other technicians to ensure smooth operations.
• Support staff and students with IT questions.

Skills

Basic IT support

Setting up devices

Friendly communication

Tools

Google Workspace

Windows

Job description

A forward-thinking education group is seeking an IT Field Technician to provide first-line support across schools. This role offers hands-on experience in a field-based environment, with responsibilities including device setup, user support, and maintenance of IT systems. Ideal candidates will have at least 6 months of IT experience, good communication skills, and a full UK driving license. A competitive salary of £24,000 – £28,000 is offered along with a supportive work culture and career progression opportunities.