Field Engineer - ATM's

ZipRecruiter; Manchester; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading recruitment organization is seeking a Field Service Engineer to join its dynamic team in Manchester. This role involves diagnosing and repairing ATMs, installation, and ensuring customer satisfaction. Candidates should possess good mechanical and electrical aptitude, along with a valid UK driving licence. Excellent benefits include a company vehicle for personal use, tools provided, and 30 days of holiday per year.

Benefits

Company vehicle for personal use

Fuel card

30 days holiday per year

Uniform and PPE provided

Qualifications

• Able to work independently with minimal supervision.
• Experience in break/fix and computer/mechanical repair.
• Full UK driving licence required.

Responsibilities

• Diagnosing faults and repairing ATMs.
• Installation and maintenance of equipment.
• Taking ownership of customer problems.

Skills

Mechanical aptitude

Electrical aptitude

Problem solving skills

Windows operating systems

Time management

Job description

Overview

This great organisation has an exciting opportunity for a Field Service Engineer to join their dynamic team. ATM experience is preferable and the higher end of the salary applies to experienced candidates; FULL TRAINING will be given. The role will cover Manchester and the North West region.

Responsibilities

• Diagnosing faults, making repairs and replacing modules on ATMs.
• Installation, maintenance, and repairs on equipment within an assigned territory to ensure continuity of customer operations and high levels of customer satisfaction.
• Take responsibility and ownership of customer problems or incidents until they are resolved to the customer’s satisfaction and in compliance with agreed Service Level Agreements.

Candidate requirements

• Able to work independently with minimal supervision and manage time effectively and proactively.
• Good mechanical / electrical aptitude.
• Experience with Windows operating systems.
• Experience in break/fix, IT, computer/mechanical repair and basic computer hardware and software knowledge; full training will be provided to the right candidate.
• Enjoys taking things apart and putting them back together.
• Good problem solving skills.
• Ability to work well under pressure.
• Full UK driving licence.

Shifts and benefits

Shifts are 5 days on, 2 days off, with a day off on either side if working over the weekend. Typical shift hours are 8:00–17:00, 9:30–18:00, or 12:00–21:00.

This role comes with a company vehicle which can be used for personal use and a fuel card. Tools, laptop/Android phone and all other required tools are provided. Uniform and PPE are provided. Excellent company benefits include 30 days holiday per year (including Bank Holidays).