Field Coordinator

HealthJobs4U Ltd; Bristol; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading care provider in Bristol is seeking a Field Coordinator to ensure high standards of care are maintained. The role involves conducting spot checks, providing training to staff, and supervising care workers. Ideal candidates will have experience in healthcare, excellent communication skills, and be committed to supporting vulnerable individuals. This position offers a structured shift pattern including mornings and evenings across six days, ensuring diverse working experiences.

Qualifications

• Experience in care or healthcare settings preferred.
• Strong communication and interpersonal skills.
• Ability to provide effective training and support.

Responsibilities

• Conduct regular spot checks on care workers.
• Provide on-the-job training to enhance skills.
• Support coordinators with client assessments.
• Supervise care workers and address performance issues.
• Maintain records of checks and training activities.

Job description

About Happy Care:

Happy Care is committed to providing exceptional, compassionate, and professional care to our clients. We pride ourselves on ensuring that our clients receive the highest standard of support while fostering a safe, respectful, and empowering environment.

Position Overview:

The Field Coordinator plays a critical role in maintaining and improving the quality of care provided by our team of care workers. This role involves conducting spot checks, providing on-the-job training, supporting care assessments, supervising care workers, and ensuring compliance with all organizational and regulatory standards. The Field Coordinator acts as a key link between care workers and care coordinators, ensuring that both staff performance and client care remain at the highest standard.

Key Responsibilities:

• Conduct regular spot checks on care workers during client visits to ensure quality of care and adherence to Happy Care standards.

• Provide on-the-job training and coaching to care workers to enhance their skills and confidence.

• Support care coordinators in conducting client assessments, ensuring care plans are accurately implemented.

• Conduct supervision sessions with care workers, addressing performance, concerns, and professional development.

• Report any issues, concerns, or observations promptly to care coordinators or management.

• Monitor and ensure that all staff working with vulnerable individuals complete their duties to a high standard and in compliance with regulations.

• Step in to cover shifts as needed, ensuring continuity of care for clients.

• Assist in identifying gaps in service delivery and recommend improvements to processes and staff training.

• Maintain accurate records of spot checks, supervision sessions, training, and client interactions.

• Promote a positive, professional, and safe working environment for all staff and clients.

Working Hours & Shifts:

• Two shift patterns:
  • Morning Shift: 7:00 AM – 3:00 PM
  • Evening Shift: 2:00 PM – 9:00 PM
• 6 working days per week (Monday – Saturday) plus a Sunday morning shift.
• Monday–Saturday: Shift rotation required to ensure variety; for example, morning, evening, morning, evening, etc.
• Sunday shift is always a morning shift