Field Care Supervisor

Nwando Care; Wood Green; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading community care provider is seeking a Field Care Supervisor to oversee care delivery and support for clients in the Haringey/Barnet area. The ideal candidate will play a key role in clinical leadership, team management, and stakeholder communication, ensuring high standards of care. This position requires a valid driver's license and offers benefits such as a car allowance, 30 days annual leave, and monthly lunches.

Benefits

Car allowance

30 days annual leave

Refer-a-friend scheme

Monthly lunches

Qualifications

• Proven experience in community or domiciliary care.
• Must have a driver’s license and own vehicle.
• Strong organisational and communication abilities.

Responsibilities

• Conduct assessments and set care packages for new users.
• Mentor and train Carers to meet high standards.
• Engage with stakeholders to review care plans.

Skills

Organisational skills

Communication skills

Compassionate care

Job description

This role is not available for sponsorship.

Overview

Nwando Care is looking for an exceptional, compassionate, and experienced individual to join our team as a Field Care Supervisor in the Haringey/Barnet area. This is a pivotal role that goes beyond typical supervision. You will be the crucial link between our Service Users, our dedicated Carers, and the wider management team. You will blend essential hands-on care with critical clinical and people management, driving the standard of excellence across your patch.

Responsibilities

1. Clinical Leadership & Care Delivery (Minimum 50% of time)

   • Assessments & Planning: Conduct comprehensive initial visits, set up robust care packages, and complete all necessary paperwork, including detailed risk assessments for new Service Users.
   • Essential Support: Participate in the out-of-hours on-call rota alongside other senior staff, ensuring continuous support is available when needed.

2. Team Management & Quality Assurance (QA)

   • Mentoring & Training: Introduce Carers to new clients and provide essential practical training to new team members, ensuring they meet Nwando Care's high standards.
   • Supervision & Support: Directly supervise Carers operating within the Haringey/Barnet area and undertake regular Quality Assurance (QA) visits to monitor and review care standards.
   • Stakeholder Engagement: Actively participate in service reviews and care conferences with social workers and liaise with other professional colleagues (e.g., Occupational Therapists) to continually review and amend care packages.

3. Communication & Compliance

   • Reporting: Be proactive in reporting back to the Care Co-ordinators on any issues concerning the delivery of care, Service User complaints, or resource issues to inform recruitment planning.
   • Partnerships: Develop positive, productive relationships with all external agencies involved in our Service Users' care, helping to further the company's reputation and business in the area.

What You Will Need

• Proven experience working within a community care or domiciliary care setting.
• Exceptional organisational and communication skills.
• A compassionate, person-centred approach, grounded in the desire to deliver outstanding care.
• Crucially, you must be a driver with your own vehicle, as travel throughout North London is required for this field-based role.

Benefits

• Car allowance (on top of the salary!)
• 30 days annual leave
• Refer-a-friend scheme
• Monthly lunches on us