Female Support Worker

Acuity Care Group Limited; Norton-on-Derwent; On-site; GBP 10,000 - 40,000; Full time

Job summary

A prominent healthcare provider is seeking a dedicated Female Support Worker in the UK to provide high-quality, person-centred care for individuals with complex needs. The role includes both day and night shifts, offering a competitive pay rate. Essential requirements include a full manual driving licence and experience with mental health challenges. A strong package of benefits and career development opportunities is offered.

Benefits

Exclusive discounts from retailers

Health Cash Plan

Employee Assistance Programme

Career progression opportunities

Ongoing training and development

Generous Refer a Friend scheme

Qualifications

• Full manual driving licence is essential.
• Experience supporting individuals with mental health needs and wheelchairs.
• Ability to listen beyond words and communicate effectively.

Responsibilities

• Provide high-quality, person-centred care on a 1:1 and 2:1 basis.
• Support meaningful activities and community engagement.
• Promote social interaction and overall well-being.
• Maintain a clean, comfortable, and organized home.

Skills

Compassionate care

Good communication

Patience

Driving

Ability to support mental health

Job description

Female Support Worker

Location: Wem, Shropshire

Pay Rate

Sleep in £9.50, Day rate £13.50 & Waking night rate £14.53 per hour (Weekly or Monthly pay)

Shift Pattern

8:00am – 20:00pm and 20:00pm – 8:00am. You must be able to work full time hours at 36 hours per week.

Are you ready to make a real difference in someone's life?

Do you bring calmness, compassion, and confidence behind the wheel? We're looking for a dedicated Support Worker to work with an individual living with an Acquired Brain Injury (ABI), complex care needs, and mental health challenges, supporting them in their own home.

This isn't just about completing tasks

It's about truly understanding the person you support. We're looking for someone who is patient, attentive, and appreciates that every small step forward is a meaningful achievement.

What We're Looking For

Essential Requirements

• Full manual driving licence
• You'll be driving an adapted mobility vehicle
• Confidence supporting someone with mental health needs, a PEG feed, and who uses a wheelchair
• The ability to support someone whose communication varies
• Listening beyond words
• A calm, genuine presence with a great sense of humour and deep respect for others

Your Role

As a Support Worker, you'll provide high‑quality, person‑centred care on a 1:1 and 2:1 basis. Your day‑to‑day responsibilities will include:

• Delivering compassionate, attentive care tailored to individual needs
• Supporting meaningful activities and encouraging engagement in the community
• Promoting social interaction and overall well‑being
• Helping with household tasks to maintain a clean, comfortable, and organised home
• Communicating clearly and confidently in the person's preferred manner to build trust and connection

About Acuity Care Group

With nearly 20 years of experience and over 900 colleagues across operations and support roles, Acuity Care Group is a leading Supported Living healthcare provider. We are made up of three specialist divisions: LD&A – Learning Disabilities & Autism, Bespoke, Team Brain Injury. This role sits within our LD&A division, where you'll be supported by an experienced, hands‑on Team Leader. We support adults and children with complex physical and mental health needs across a wide range of settings. Our work is person‑centred at every level; we focus on empowerment, partnership, and enabling the people we support to live fulfilling, enriched lives.

What Happens Next?

If you meet the essential criteria, please send us your CV via the job link. If you'd like more information before applying, feel free to give us a call. We'll be in touch as soon as possible to talk through the role, ask a few initial screening questions, and if you're happy to proceed and have the right experience, arrange an interview via Teams.

Safeguarding

Acuity Care Group is committed to safeguarding and promoting the welfare of vulnerable individuals. All applicants will undergo Enhanced DBS checks and referencing. We are an equal opportunities employer and welcome applications from all sections of the community.

What We Offer

We provide a strong package of benefits, including:

• Westfield Rewards – exclusive discounts from over 1,000 retailers, restaurants, and travel companies
• Westfield Health Cash Plan – 24/7 GP access plus cashback on everyday health expenses
• Employee Assistance Programme (EAP) – mental wellbeing, financial, and relationship support
• Blue Light Card – discounts + free event tickets
• Opportunities to complete NVQs in Health & Social Care
• Career progression within the organisation
• Ongoing training and development
• A generous Refer a Friend scheme – earn up to £500

This post is exempt under the Equality Act 2010, Schedule 9, Part 1.

Due to the nature of the role and the needs of the individual we support, we can only accept applications from women.