Family Support Worker

Prison Advice and Care Trust; Borough of Swale; On-site; GBP 20,000 - 25,000; Part time

Job summary

A community support organization in the United Kingdom is seeking a Family Support Worker to provide essential support to families visiting loved ones in a prison setting. The role involves delivering effective family services, ensuring dignity and respect, and promoting well-being for all parties involved. Candidates should have experience working with families in challenging environments, along with excellent organizational and interpersonal skills. Generous benefits and a supportive team environment are offered.

Benefits

Free advice and counselling service

Contributory pension

Generous holiday entitlement

Training opportunities

Qualifications

• Experience and understanding of working with families in a challenging environment.
• Knowledge of safeguarding/child protection practice.
• Ability to manage a demanding workload.

Responsibilities

• Provide support to families visiting loved ones.
• Deliver effective family support services.
• Promote health and well-being of families and prisoners.

Skills

Experience working with families

Organizational skills

Interpersonal communication skills

Ability to build partnerships

Job description

Overview

Role overview: As Family Support Worker you will provide support to families visiting loved ones in the Visitor Centre. Visitor centre services include play and children’s services, and a catering service. You will work as one of the PACT Family team and be based primarily in the prison's visitor centre and visits hall, providing support, advice and guidance to families visiting prisoners, facilitating prison visits and family days, and supporting the play service.

Responsibilities

1. Delivering effective and responsive family support services so that positive family relationships are maintained, strengthened and fully integrated within prisoners’ care and rehabilitation plans.
2. Ensuring that children, families and prisoners are treated with dignity and respect, their voices are heard, they are involved in the development and delivery of our services, and their health and well-being is promoted.
3. Continuously working to improve continuity of care and support for family members and carers and, by extension, people in custody.

Driving licence and car are desirable for this role.

About You

To be successful in this role you will have experience and understanding of working with families in a challenging environment, ideally involving offenders and/or their families. You will also have excellent organisational skills and the ability to manage a demanding workload. You will have the ability to contribute to planning and development of Pact’s family work and also have knowledge of safeguarding/child protection practice. Furthermore you will have excellent interpersonal communication skills and the ability to build partnerships with a range of agencies.

What we offer

Pact offers a range of benefits including a free advice, information and counselling service, contributory pension, corporate eye care scheme, cycle to work scheme and generous holiday entitlement. You will have the opportunity to attend training events to further develop yourself as a professional training and interventions worker. You will undergo a thorough induction process and be supported by a friendly and enthusiastic team.

How to apply

If you feel that you meet the requirements of this exciting new role please complete an application form by clicking the apply now button.

* We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Other information

Rota: Wednesday 5.5 (11:00 – 16:30) Thursday 5.5 (11:00 – 16:30) Saturday 4.5 (12:00 – 16:30) Sunday 4.5 (12:00 – 16:30)

Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment).

This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 3-year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), Prison Vetting and a Disclosure and Barring Service check. Please note that being bankrupt or having County Court Judgments may affect your ability to be successfully vetted to work in a prison.