Facilities Team Member - Finchley

Hollywood Bowl Group; City of Westminster; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading family entertainment provider in the UK seeks enthusiastic individuals for a fast-paced role. Responsibilities include delivering excellent customer service, effective communication, and proactive maintenance of equipment. Candidates should be friendly team players with basic literacy and numeracy skills. The role offers various benefits, including additional pay, ongoing training, and discounts on food and games.

Benefits

Extra pay every month

Apprenticeship programmes

In-house management training

Additional holiday with service

Ongoing training and development

Free game vouchers

30% discount off food

50% off food when working

Employee Assistance Programme

Financial long service awards

Charity donation upon induction

Enhanced parental leave benefits

Healthcare cash plan opportunity

Qualifications

• Ability to provide great customer service.
• A proactive approach to maintaining equipment.
• High energy for working in a fast-paced environment.

Responsibilities

• Provide great customer service.
• Communicate effectively at all levels.
• Maintain equipment to the highest standards.

Skills

Customer service

Communication

Problem-solving

Team player

Flexibility

Basic literacy and numeracy

Job description

Overview

Are you a dab-hand in DIY and general maintenance? Are you looking for a fun and fast paced environment to work in, with great benefits?

Responsibilities & Qualifications

• Great customer service, with the ability to communicate at all levels
• High energy and the ability to work in a fast-paced environment
• A friendly, supportive, and helpful team player
• Flexibility with working hours and shift patterns
• Basic literacy and numeracy skills
• Being on the ball when it comes to spotting and resolving a problem
• A proactive approach, maintaining our equipment and centre to the highest standards

The Who... Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition. Following our listing on the main stock market in 2016 we became Hollywood Bowl Group, seeking out the perfect locations for our bowling and golf centres nationwide. We formed our customer proposition, built on real feedback, and went from strength to strength with our in-centre game technology and online scoring systems. Now with 72 centres across the UK, operating under the Hollywood Bowl and Puttstars brands, we’re proud to be ambitious market leaders in experiential family entertainment. We continue to expand our estate and look for profitable opportunities to grow, with an average of three new sites opening each year.

Diversity & Inclusion

At Hollywood Bowl Group, we value diversity and inclusion, and we’re committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.

Benefits

• The opportunity to earn an extra 50p per hour, paid to you every month
• Access to apprenticeship programmes and our in-house management training programmes
• Optional pension planAdditional days holiday with length of service up to five days
• Ongoing training and development, with the opportunity to fast track your career
• Free game vouchers every month
• 30% discount off food and drink for you and up to five friends
• 50% off food when you are working
• Access to our Employee Assistant Programme for you and your family, plus access to dedicated Mental Health First Aiders
• Financial long service awards
• A £15 donation to our dedicated charity partner when you complete your induction
• Enhanced maternity, paternity, adoption, and shared parental leave benefits
• + Opportunity to join our healthcare cash plan