Facilities Assistant

CBRE, Inc.; City of Westminster; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading real estate services firm in the UK is looking for a Facilities Assistant to join their dynamic Operations team. This role requires a proactive individual who is customer-focused and able to maintain a safe and pleasant working environment. Responsibilities include supporting health and safety compliance, managing facilities issues, and providing high-quality service to clients. Ideal candidates will show great initiative and motivation to create a positive workplace experience.

Qualifications

• Experience in facilities management or a related field.
• Ability to respond and resolve customer requests efficiently.
• Understanding of health and safety legislation.

Responsibilities

• Support health and safety legislation compliance.
• Log and resolve facilities issues proactively.
• Conduct quality inspections of office conditions.

Skills

Customer focused

Highly motivated

Proactive

Initiative

Job description

As Facilities Assistant you will collaborate with colleagues to inspire customer moments of delight and pursue amazing outcomes each day. Be an ambassador of a one team approach within Operations team, representing CBRE and Client brand Supporting the day to day operations of Facilities Services, providing high quality customer service and experiences creating a fun and safe place to work including office administration, health & safety activities and Ad hoc service requests. The ideal candidate will be customer focused, highly motivated, proactive and show great initiative to keep the office running smoothly.

Responsibilities

• Quality, Health, Safety and Environment: Log quality hazards and ensure resulting actions are closed out. Support health and safety legislation and ensure all activities comply with statutory and industry requirements. Abide by all CBRE & Client Health & Safety Policy and Procedures to ensure a healthy and safe working environment for staff, contractors, customers and clients. Report all accidents, occupational illnesses and emergencies. Complete monthly compliance tasks and support site audits. Assist with Building Evacuation Team training and drills. Embed a culture of safe working and compliance capturing RISE Behaviours. Actively engage with CBRE communications and announcements. Maintain constructive and positive professional relationships with clients, colleagues and supply partners.

• Operations: Actively contribute to team huddles. Log and ensure all specific facilities issues are logged and remedial actions are completed proactively. Monitor and action the Client ticket systems, responding and resolving reactive requests. Own the appearance of your space and conduct scheduled quality inspections to assess office appearance and conditions. Proactively ensure general office space is tidy and presentable at all times. Provide high class professional service at all times. Undertake daily meeting room checks, log proactive tickets and replenish stationery materials ensuring meeting space is consistently provided to the highest standard. Consistency in customer signage is a key driver for the client; understand the brand guidelines and ensure posters/signage across locations. Maintain and manage on site storage space. Provide all mailroom, logistics, stationery, distribution, porterage and reception services as required. Deliver the overall management of lost and found process. Allocate parking spaces and manage the parking areas, where applicable. Assist with events set up and coordination, where applicable. Assist with office moves and changes including required Space support tasks. Undertake site essential administration and logistical support to colleagues as necessary.

About the Employer

CBRE Global Workplace Solutions (GWS) delivers integrated real estate solutions across EMEA for a prestigious global technology client. As we continue to grow, we are searching for unique, passionate, excited, vivacious people to join us in creating that sense of community, who will put the well-being of others at the forefront. CBRE GWS works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies. Find out more cbre.com/real-estate-services/directory/global-workplace-solutions

CBRE, Inc. is an Equal Opportunity and Affdative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans).