Export Coordinator

Adecco; Tyseley; On-site; GBP 32,000; Full time

Job summary

A leading recruitment agency is looking for an Export Coordinator to manage customs release and compliance while providing outstanding support to customers in Birmingham. The role requires excellent organisational and communication skills, with a focus on detail and compliance in export documentation. The agency offers generous holidays, employee assistance programs, and discounts on travel. This is a permanent position with a salary of £32,000 per annum.

Benefits

25 days holiday per annum + bank holidays

Employee Assistance Program

Life Assurance Cover

Bike to Work Scheme

Hotel and Car Hire Discounts

Holiday Purchase Scheme

Enhanced Maternity and Paternity Schemes

Qualifications

• Organised and detail-oriented professional with a passion for logistics and customer service.
• Strong analytical abilities for balanced feedback and suggestions.
• Discretion in handling sensitive information.

Responsibilities

• Provide exceptional support to customers regarding export-related inquiries.
• Prepare and review export documentation, including commercial invoices and customs declarations.
• Coordinate logistics for export shipments, arranging timely transportation.

Skills

Attention to detail

Customer service

Organisational skills

Communication skills

Analytical abilities

Proficiency in Microsoft Office

Experience with Syspro

Experience with Salesforce CRM

Tools

Syspro

Salesforce CRM

Job description

Overview

Export Coordinator – Birmingham. Monday - Friday, 08:30 to 16:30. £32,000 Per Annum. Permanent.

Are you an organised and detail-oriented professional with a passion for logistics and customer service? Our client is seeking a dynamic Export Coordinator to join their Customer Services team. This role is vital in ensuring smooth and compliant export operations while providing stellar support to customers.

As an Export Coordinator, you will play a crucial role in managing customs release and compliance, preparing essential export documentation, and ensuring adherence to government regulations. Your expertise will help coordinate transportation, negotiate rates, and maintain inventory control, all while working closely with various departments.

Key Responsibilities

• Provide exceptional support to customers regarding export-related inquiries.
• Prepare and review export documentation, including commercial invoices and customs declarations.
• Apply for necessary documentation, such as bills of lading and health certificates.
• Coordinate logistics for export shipments, arranging timely transportation.
• Obtain quotes from couriers and freight forwarders for Air/Sea/Road shipments, and manage bookings.
• Handle incoming emails and calls promptly and professionally.
• Uphold the organisation's Core Values and strive to exceed Corporate Social Responsibility (CSR) commitments.

Key Skills & Competencies

• Keen eye for detail and accuracy.
• First-class customer service skills.
• Strong organisational skills with the ability to prioritise and multi-task.
• Excellent communication and interpersonal skills, even in challenging situations.
• Discretion in handling sensitive information.
• Strong analytical abilities for balanced feedback and suggestions.
• Proficient in Microsoft Word, Excel, PowerPoint, Syspro, and Salesforce CRM.

Why Join Us?

Our client values their employees and offers a supportive work environment. Here are some fantastic benefits you can look forward to:

• Generous Holidays: 25 days holiday per annum + bank holidays.
• Employee Assistance Program: Support for personal and professional challenges.
• Life Assurance Cover: Peace of mind for you and your loved ones.
• Bike to Work Scheme: Promote a healthier lifestyle while saving on transport costs.
• Hotel and Car Hire Discounts: Enjoy travel perks!
• Holiday Purchase Scheme: Buy extra holiday days when you need them.
• Enhanced Maternity and Paternity Schemes: Support for growing families.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.