Account Managers are responsible for managing the commercial relationship and portfolio management of existing and new corporate clients. Developing strong relationships with customers to secure renewals/retention and identifying new opportunities.
Responsibilities
- Developing & maintaining a portfolio of corporate clients
- Identifying new development & revenue opportunities
- Negotiation of procurement tenders to maximise revenue
- Project management of all service deliverables
- Attending regular strategy meetings with clients to understand, support and deliver objectives
- Customer information & document management
- Managing client expectations
Knowledge, Skills, Experience
Key Experience
- Strong understanding of the energy industry and products
- Successful track record of client portfolio management/retention and growth
- Proven ability to build strong relationships, internal and external
- Demonstrated influence and negotiation skills in order to build strong relationships and deliver expectations
- Ability to effectively plan and prioritise workloads in line with KPI’s
Skills Required
- Customer focused
- Commercial acumen
- Excellent communication and interpersonal skills
- Proven analytical skills
- Ability to use own initiative with a pro-active attitude
- Capacity to work under pressure
- Influencing and negotiation skills
- Strong oral and written communication skills
- Business awareness
- Result driven
- Technically competent