Overview
We\'re looking for an experienced and energetic Executive Assistant to join our friendly and hardworking team. Reporting into the Head of CEO Office, you\'ll play a crucial role in providing executive and administrative support to the Executive Team and Leadership Group, as well as external stakeholders to keep everything moving smoothly.
Responsibilities
- Proven experience of providing Executive Assistant support to senior executives, including managing complex diaries and coordinating meetings/events and travel/accommodation
- Confident supporting multiple people and handling a fast-paced role with frequent change and shifting priorities
- Completer/finisher mindset to deliver work at pace to a high standard
- Clear and effective communicator who inspires confidence
- Team player and collaborator who strives for excellence and continual improvement
- Positive and can-do attitude; someone who rolls up their sleeves and gets the job done in a range of scenarios (whether untangling headsets in preparation for visitors to the Contact Centre or participating in a meeting on colleague engagement)
- Strategic and project manager mindset - spotting ways to help everyone work smarter
- Excellent organisational and forward-planning skills; always thinking one step ahead
- Discretion and professionalism
- Swift and accurate minute-taking, notes and action tracking
- Someone who is adaptable and comfortable with change and getting to grips with new ways quickly
- Excellent time management and transparency regarding workload and priorities
- Proficiency in Microsoft Office (Outlook, Teams, OneDrive, CoPilot), familiar with NetSuite would be helpful
- Regular office attendance and flexibility will be required due to the nature of the role, as well as occasional travel if required.
Qualifications
- Proven experience providing Executive Assistant support to senior executives, including diary management, coordinating meetings/events, and travel
- Strong communication, organisational and time management skills; ability to handle multiple priorities
- Discretion and professionalism
- Proficiency in Microsoft Office (Outlook, Teams, OneDrive); familiarity with NetSuite is helpful
What We Offer
- 29 days annual leave plus bank holidays
- A contributory pension scheme
- Flexible hybrid working arrangement
- Generous Life Insurance
- Wellbeing days to support your mental health
- A healthcare cashback scheme
- Access to an Employee Assistance Programme
- Working outside the UK (up to 30 days in a 12-month period)
- Free on-site gym (Birmingham)
- Enhanced maternity pay
- A birthday voucher to celebrate your special day