Ex Offender Manager

Trigon Recruitment Ltd; Eastleigh; On-site; GBP 31,000 - 37,000; Full time

Job summary

A recruitment agency seeks a CFO Delivery Manager to lead the day-to-day operations of the CFO Evolution Hub in Southampton. The role includes managing staff performance and ensuring compliance with criminal justice standards. Candidates should have strong management experience and skills in stakeholder engagement to develop community pathways. The position offers a salary of up to £37,000 per year. This is an essential role aimed at supporting participant rehabilitation through structured oversight and effective leadership.

Qualifications

• Management experience or qualification is essential.
• Experience managing teams and driving performance.
• Support individuals with complex needs.

Responsibilities

• Lead day-to-day management of the CFO Evolution Hub.
• Direct line management of Hub staff.
• Oversee eligibility assessments and action plans.

Skills

Strong leadership and motivation skills

Excellent administration and IT (MS Office, data systems)

Collaboration and communication skills

Strategic thinking

Resilience under pressure

Education

Management experience or qualification

IAG Level 3

PTLLS or similar training qualifications

Job description

Job Title: CFO Delivery Manager

Salary: Up to £37,000

Location: Southampton (Covering surrounding areas)

Contract Area: Criminal Justice (CFO Evolution Programme)

Job Purpose

Lead the day-to-day management of the CFO Evolution Hub, including support workers and supply chain partners. Ensure compliance, performance delivery, and referral pathways within the criminal justice system to support participant rehabilitation and progress into employment or training.

Key Responsibilities

Operational Management

• Oversee the day-to-day smooth running of the Hub and Pop-Up operations.
• Host daily risk meetings and ensure a clean, safe, and organised environment.
• Ensure safeguarding and health & safety standards are upheld and incidents escalated.

People Management

• Direct line management of Hub staff.
• Monitor performance and attendance, support staff development.
• Conduct monthly audits and supervision meetings (PMF & MAF compliance).

Participant Management

• Oversee eligibility assessments and action plans.
• Ensure robust case management and participant progress reviews.
• Encourage engagement through varied, needs-led activities.

Stakeholder Engagement & Referral Building

• Develop and maintain strong referral links with :
• Probation services
• CRS providers
• Courts and approved premises
• Build community pathways to reduce duplication and maximise referrals.

Performance & Compliance

• Ensure accurate and timely data input on CATs+ (commissioner’s system).
• Achieve contract performance targets, ensuring compliance with Shaw Trust, HMPPS, and funding bodies.
• Lead on innovation and continuous improvement.

Employer Engagement

• Broker local employer relationships to meet employment KPIs.
• Manage training providers in line with procurement and quality expectations.

Qualifications

• Essential : Management experience or qualification
• Desirable : IAG Level 3, PTLLS, or similar training qualifications

Experience

• Managing teams and driving performance (essential)
• Supporting individuals with complex needs (essential)
• Data entry and analysis (essential)
• Criminal justice sector experience (desirable)

Skills & Competencies

Strong leadership and motivation skills

Resilient under pressure and adaptable to change

Excellent administration and IT (MS Office, data systems)

Strategic thinker with a problem-solving mindset

Commercial awareness within a charitable mission

Strong collaborative and communication skills

Understanding of local labour markets and disadvantage

Risk-aware with safeguarding knowledge