Events Sales Coordinator

IHG Hotels & Resorts; Scotland; On-site; GBP 29,000; Full time

Job summary

A prestigious hotel chain in Scotland is looking for an enthusiastic Events Sales Coordinator to join its team, supporting two iconic hotels. The successful candidate will manage event enquiries, convert them into bookings, and ensure an exceptional client experience. The role requires strong organisational skills, excellent communication, and a keen attention to detail. This opportunity offers a salary of £28,900 and various employee perks, including discounts and a supportive work environment.

Benefits

28 days holiday, increasing up to 33

Employee discounts

Access to financial wellbeing app

Free meals while on duty

Employee assistance programme

Qualifications

• Experience in events, preferably in hotels or restaurants.
• Ability to build relationships with internal and external stakeholders.
• Passion for delivering customer service.

Responsibilities

• Act as the first point of contact for event enquiries.
• Convert enquiries into confirmed bookings.
• Prepare contracts and gather deposit payments.

Skills

Events experience

Strong organisational skills

Excellent communication skills

Confident telephone manner

Attention to detail

IT skills

Job description

At voco Grand Central Hotel and Kimpton Blythswood Square Hotel, we have an exciting opening to join our team as an Events Sales Coordinator

We’re looking for a confident, organised, and enthusiastic Events Sales Coordinator to join our cluster team supporting two of Glasgow’s most iconic hotels. This is a fantastic opportunity to develop your career across two stunning properties whilst working with a passionate and supportive team. Reporting to the Cluster Meeting and Events Manager you must be available to work 40 hours per week typically between Monday and Friday with occasional weekend days (all additional hours worked are paid).

What You’ll Be Doing

As our Events Sales Coordinator, you’ll be at the heart of our Meeting & Events team. You will:

• Be the first point of contact for event enquiries from conferences to weddings, proms, charity galas, awards dinners, Christmas party nights, and everything in between.
• Respond to enquiries via phone and email, check availability, and create tailored proposals that showcase what makes our hotels special.
• Work closely with clients to convert enquiries into confirmed bookings, helping us maximise sales and revenue.
• Manage a high volume of enquiries and stay ahead of the competition by acting quickly and professionally.
• Build great relationships with clients, truly understanding their needs and helping to deliver memorable experiences.
• Conduct show rounds across both properties sharing the stories, spaces, and stand-out features that make each event unique.
• Prepare contracts, gather deposit payments, and ensure every detail is accurate and organised.

We’d love to hear from you if you have

• Events experience - whether you have previously worked in Hotels or Restaurants.
• Strong organisational, administrative skills and high attention to detail.
• A warm, positive attitude and excellent communication skills.
• A confident telephone manner.
• Experience working previously within different market segments, having built relationships with internal and external stakeholders.
• A passion for delivering top-tier customer service.
• Good IT skills and the ability to pick up systems quickly.

Benefits

• £28,900 annual salary plus great IHG perks!
• 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (Pro Rated). Plus, the opportunity to take part in volunteering days if you wish to do so.
• Access to Wagestream a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it.
• Free meals whilst on duty prepared by skilled chefs!
• Worldwide employee and friends & family hotel room discounts.
• Discounts off your supermarket shop, other shopping, and experiences through our portal!
• Employee assistance programme 24/7 and employee healthcare plan with access to Mental Healthcare first aiders.
• Don’t forget, bring your friends, and take part in our generous ‘Refer a Friend’ scheme.
• Most importantly, we’ll help you grow and develop you as an individual.

If you’re ready to bring energy, creativity, and a passion for people to a role where you can truly shine, we’d love to welcome you to the team. If so, please apply today!

You must meet the legal requirements to work in the UK.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.