Event Planner

The Midland Hotel; Manchester; On-site; GBP 25,000 - 30,000; Full time

Job summary

A prominent hotel in the heart of Manchester is seeking an experienced Event Planner to manage client events, coordinate details, and ensure exceptional service. Responsibilities include liaising with clients, preparing event plans, and maintaining comprehensive records of bookings and changes. The ideal candidate should possess strong communication skills and a background in event management. Join this fast-paced team dedicated to outstanding customer service and memorable experiences.

Qualifications

• Strong background in events planning and management.
• Excellent communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Conduct full hand over for converted bookings.
• Build rapport with clients and document requirements.
• Provide updates of rooms pick up to the Revenue Manager.
• Attend Pre Conference meetings with clients.
• Ensure all menus are checked for balance and content.

Skills

Client liaison

Detail-oriented planning

Salesmanship

Communication

Job description

The position of Event Planner has become available based at The Midland Hotel, Manchester. The successful applicant will be reporting into the Senior Events planner and will support the management of the Event Planner Coordinators.

As Events Planner you will be responsible for handling the event plans for all contracted business,s co-ordinating all details on behalf of the client ad create a comprehensive and detailed event plan for the operation and the client

As Event Planner, you will :

• Conduct full hand over for converted bookings with Events Sales Team Leader
• Introduction call and email to client / agent of your focus moving forward
• Build rapport with the client and liaise with clients regularly to understand and document requirements
• Provide Revenue Manager with regular updates of rooms pick up especially for larger allocations, to minimise risk at short notice. To ensure all rooms are set to auto release as per the contract
• Attend Pre Conference meetings with clients
• Conduct Menu Tastings with clients
• Attend Function Sheet Meetings at the hotel weekly as requested
• Provide event plans / BEO’s as soon as possible to distribute to all hotel teams
• Fully load all rooming lists and ensure VIP clients are highlighted
• Update systems at all times of any changes for event and also number of bedrooms
• Ensure payment methods are established in line with the contract and company policy ensuring a credit check is done where applicable
• Liaise with the Audio visual supplier where necessary to ensure the client’s needs are met
• Ensure all menus are checked for balance and content particularly on consecutive meal periods and multiple days
• Up sell at all opportunity to a maximise revenue
• Ensure all discounted or complimentary items have the managers / GMs approval
• Generate and pass on sales leads established as rapport is built with the client

Where Will You Be Working?

The Midland Hotel is located in the heart of the bustling city of Manchester. With conference facilities catering for over 1,000 delegates at any one time, this is a fast-paced hotel that caters for a range of guests, coming for business or leisure. Featuring famed Rosette rated restaurants Adam Reid at The French and Mr Cooper’s, the highly commended ‘The Tea Room’, the newly refurbished Bar and Lounge as well as one of Manchester’s trendiest city spas Rena’. This is the perfect hotel for both meetings and a family break. This hotel features 312 spacious bedrooms that are sure to wow any guest. We pride ourselves in investing in our people and delivering outstanding customer service.