Evening Room Attendant

Nobu Hotel Portman Square; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A luxury hotel in the City of London is seeking an Evening Room Attendant. You will ensure guest rooms are impeccably presented and deliver exceptional service, ensuring every guest feels cared for. Ideal candidates should have experience in housekeeping, strong attention to detail, and the ability to respond to guest needs promptly. Competitive benefits include discounts on stays and wellness initiatives.

Benefits

£1000 Refer a Friend Scheme

Discounted overnight stays across Nobu properties worldwide

Free meals and drinks while on duty

Discounted Pilates classes and wellness treatments

Opportunities for progression

Qualifications

• Experience in housekeeping or similar role.
• Strong attention to detail and cleanliness.
• Ability to work efficiently under pressure.

Responsibilities

• Clean and prepare allocated rooms with precision and efficiency.
• Carry out evening turn down service to ensure guest comfort.
• Respond promptly to guest requests with warmth and attentiveness.

Job description

Closing date: 10/10/2025

As an Evening Room Attendant, you will ensure guest rooms are immaculately presented, refreshed, and turned down to the highest standards. You will deliver an exceptional service that makes every guest feel at ease and cared for, helping to create the signature Nobu experience of understated luxury.

Responsibilities

• Clean and prepare your allocated rooms with precision and efficiency
• Carry out evening turn down service to ensure guest comfort
• Respond promptly to guest requests with warmth and attentiveness
• Maintain the care and use of supplies, equipment, and housekeeping areas
• Report and follow up on any maintenance issues
• Work collaboratively with colleagues, supporting and welcoming new team members
• Anticipate guest needs and provide a personalised service that exceeds expectations
• Embody the Nobu values of Family, Crafted, Smile and Kokoro in everything you do

Benefits

• £1000 Refer a Friend Scheme
• Two hotel wide social events each year including our Employee Awards Night
• Discounted overnight stays across Nobu properties worldwide
• Discounted Pilates classes and wellness treatments
• Opportunities to progress within our hotel and the wider Nobu portfolio
• Access to innovative learning and development opportunities
• Mental Health First Aiders within the team
• Exciting wellness and volunteering initiatives
• Up to 33 holiday days through length of service
• Life Assurance Scheme
• Cycle to Work Scheme
• Discounts on all food and beverage
• Free meals and drinks while on duty

Nobu Hotels effortlessly blends modern luxury and minimal Japanese tradition into the concept of a lifestyle hotel. Filled with cutting-edge design and stunning spaces, Nobu Hotels provides remarkable hospitable service and an unparalleled experience like nothing before. Helming from world renowned Chef Nobu Matsuhisa, Robert De Niro and Meir Teper, the Nobu Hotels concept is a remarkable conjunction of exquisite cuisine, innovation and creativity.

Nobu Hotel London Portman Square features 249 guest rooms and suites, together with a Nobu restaurant, ballroom and meeting spaces beautifully conceptualised by London-based architecture and interior design firm, David Collins Studio, in conjunction with Make Architects.

We are looking for great people that embody our core values of Kokoro, Smile, Family & Crafted.

You will share our passion, deliver quality results and have the courage to be different and creative within your specialism.