Environmental Claims Specialist: Client-Focused & Efficient

Crawford & Company; Belfast; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading insurance firm in Belfast seeks a dedicated Claims Handler to manage environmental claims and provide excellent customer service. You will ensure client instructions are handled effectively while building strong relationships. The ideal candidate will demonstrate attention to detail, IT skills, and a proactive approach to problem-solving. This role requires a team player with experience in customer service, aiming for high standards and cost efficiency.

Qualifications

• Property insurance claims experience preferred but not essential.
• Team player with excellent organizational skills.
• Customer service experience with IT skills.

Responsibilities

• Manage client instructions and develop strong client relationships.
• Handle day-to-day telephone queries within agreed service criteria.
• Review cases proactively and take necessary actions to resolve claims.

Skills

Excellent customer service and communication skills

Attention to detail

Ability to work on own initiative

Team player

Positive attitude

Ability to co-ordinate multiple actions

Job description

A leading insurance firm in Belfast seeks a dedicated Claims Handler to manage environmental claims and provide excellent customer service. You will ensure client instructions are handled effectively while building strong relationships. The ideal candidate will demonstrate attention to detail, IT skills, and a proactive approach to problem-solving. This role requires a team player with experience in customer service, aiming for high standards and cost efficiency.