Enterprise Account Manager

Poka Automate; United Kingdom; Remote; GBP 60,000 - 80,000; Full time

Job summary

A technology company in the United Kingdom is seeking an experienced Enterprise Account Manager to drive expansion and deepen relationships with enterprise clients across Europe. The ideal candidate has over 5 years of account management experience and a strong understanding of the SaaS and manufacturing sectors. This role offers a dynamic work environment and flexible schedule.

Benefits

Dynamic and collaborative work environment

Flexible schedule

Benefits Plan from day one

MacBook Pro and €500 home office allowance

Qualifications

• 5+ years in account management, customer success, or new business.
• Strong understanding of the manufacturing sector is a major plus.
• Excellent English; additional European language skills are highly valued.

Responsibilities

• Own and grow sales relationships with assigned accounts.
• Lead the sales process from need analysis to closing.
• Identify upsell/cross-sell opportunities.

Skills

Account management

SaaS experience

Navigating stakeholders

Collaboration

Change management

Multi-lingual skills

Tools

Salesforce

Job description

Overview

At Poka, we’re transforming how frontline teams operate, learn, and solve problems. Our connected worker platform is purpose-built for manufacturing, empowering frontline workers to share knowledge, collaborate in real-time, and drive continuous improvement. Think of it as the missing digital link, bringing the human interface into the stack of the Smart Factory, generating the right data and insights that drive entirely new scales of process improvements. We’re proud to support global leaders like Nestlé, Bosch, Mars, and Danone in their digital transformation journeys and as part of the IFS family, our reach and impact continue to grow globally.

We’re looking for an experienced Enterprise Account Manager to drive expansion and deepen relationships with our enterprise clients. You’ll be part of a collaborative POD model, working alongside Customer Success to deliver real value and long-term success for our clients throughout Europe.

If you’re commercially savvy, customer-obsessed, and excited by the potential of digital transformation in manufacturing - this could be your next big move.

What You\'ll Do

• Own and grow sales relationships with assigned accounts
• Lead the sales process on assigned opportunities from need analysis to closing
• Identify upsell/cross-sell opportunities and support renewals
• Build compelling business cases aligned with customer priorities at the corporate level
• Collaborate closely with Sales, CS, Marketing, and Services teams
• Maintain accurate forecasts and activity in Salesforce
• Create and deliver persuasive presentations and respond to client needs

What You Bring

• 5+ years in account management, customer success, or new business
• SaaS experience is essential (B2B, Enterprise preferred)
• Strong understanding of the manufacturing sector is a major plus
• Excellent English; additional European language skills such as German, French, Spanish, or Dutch are highly valued
• Good change management skills, navigating stakeholders, and building long-term value
• Able to thrive in a fast-paced, collaborative environment
• Willingness to travel (typically 1 - 2 client visits per month)

What we offer

• Dynamic and collaborative work environment.
• Truly flexible schedule and the possibility of taking every Friday afternoon off.
• Benefits Plan offered from day one.
• MacBook Pro and €500 allowance for your home office.
• Whatever you need to keep learning and evolving professionally.

Want to learn more about our culture? Click HERE.

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